CMT Operations Manager

About Atlas

Atlas is a trusted leader in environmental and infrastructure consulting services; we provide services that enable communities to flourish and thrive. With a team of 3,500 employees and offices throughout the US, we combine local expertise and a network of relationships to deliver solutions to both public and private clients. Our services help improve the quality of life in the communities where we live and work. We always aim for smart, safe, and sustainable results. At Atlas we understand that our future is everyone’s responsibility, and we create a better experience at every stage of a project.

About the Role

We are seeking a highly organized and experienced CMT / Construction Materials Testing Operations Manager to oversee daily operations for our third-party testing and inspection firm. This role requires strong leadership, technical knowledge of construction materials testing, and the ability to coordinate field and office activities across multiple regions. The ideal candidate is proactive, detail-oriented, and comfortable managing people and processes in a fast-paced environment, with effective communication and results-driven focus.

Responsibilities

• Oversee Daily Operations: Manage day-to-day activities across multiple service lines, ensuring efficient workflow and high-quality service delivery.
• Scheduling & Resource Coordination: Align technician assignments with the appropriate training and certification requirements.
• Invoice Review & Approval: Verify accuracy of billing, review invoices, and support financial tracking for ongoing projects.
• Staff Management: Lead staffing efforts including hiring, onboarding, performance management, employee health and safety oversight, and terminations when necessary.
• Client Relationship Management: Drive client satisfaction and retention through proactive relationship management, issue resolution, and consistent, high-value communication.
• Accreditation & Certification Management: Maintain laboratory accreditation and ensure all personnel certifications remain current and compliant with industry standards.
• Training & Development: Provide training, mentorship, and technical guidance to staff to support professional growth and maintain competency.
• Perform field inspections, testing, and documentation when needed, if certified.
• Conduct training and assist with onboarding new employees.
• Attend and lead team, safety, and client meetings.
• Complete and submit field reports accurately.

Requirements

• Minimum 3 years of experience in construction.
• Familiarity with inspection and materials testing.
• 3 years in a Leadership or Management capacity.
• Appropriate construction materials testing and inspection certifications (ACI, ICC, NICET, etc.); preferred but not mandatory.
• OSHA 10 certification required.
• Proven experience in office administration, coordination, or operations support.
• Strong organizational, time-management, and multitasking abilities.
• Excellent written and verbal communication skills.
• Ability to work independently and manage shifting priorities in a fast-paced environment.
• Basic understanding of safety practices, OSHA principles, and field compliance requirements.
• Proficient with Microsoft Office (Word, Excel, Outlook) and digital filing systems.
• Strong problem-solving skills and attention to detail.
• Valid driver’s license and ability to travel between Idaho Falls, Pocatello, Wyoming, and surrounding areas.

Benefits

The A-Team Experience is our employee program focused on helping our people thrive professionally, personally, and as part of a community. We provide resources that care for our people, both at work and in life:

• Health & Wellness: Medical, dental, and vision coverage with multiple plan options, including no-cost employee-only medical coverage.
• Time Off & Family Support: Vacation time, paid holidays, sick & safety leave (SSL), and paid parental leave.
• Retirement: 401(k) with company match.
• Insurance: Life, AD&D (Accidental Death & Dismemberment), and Disability insurance.
• Safety Program: Approved PPE at no cost, reimbursement for prescription safety glasses and protective footwear.
• Learning & Development: Clear career paths, learning resources, development programs, internal certifications, and tuition reimbursement for external credentials.
• Belonging: Support for Employee Communities (ECs), voluntary, employee-led groups that create connections and shared purposes.
• Flexibility: Varies by project demands and regional workloads, with commitment to reasonable accommodation for personal and professional responsibilities.

Values

• Life: We enhance the quality of life.
• Heart: We act with compassion, empathy, and respect.
• Trust: We work together as partners, doing what we say with full accountability.
• Mastery: Always striving for the highest quality, greatness inspires our work.