CMA/LPN/RN-Lakeview Neurology

About the Role

UnityPoint Health – Neurology Specialty Clinic at the Lakeview Campus in West Des Moines, IA seeks a CMA, LPN, or RN to join the neurology team. Position is full‑time, Monday to Friday, 8:00 am to 5:00 pm, with benefits.

Responsibilities

• Perform comprehensive telephone and in‑clinic triage for patients presenting with neurological symptoms such as headaches, seizures, dizziness, neuropathy, and stroke warning signs.
• Assess symptom acuity using clinical judgment and evidence‑based protocols to determine appropriate levels of care.
• Identify urgent and emergent neurological conditions and initiate timely intervention.
• Coordinate care for patients with acute and chronic neurological disorders, ensuring timely access to diagnostics, treatments, and specialty services.
• Collaborate closely with neurologists, advanced practice providers, and interdisciplinary teams to develop and implement individualized care plans.
• Facilitate transitions of care, including hospital follow‑ups and specialty referrals.
• Provide in‑depth education on neurological diagnoses, treatment plans, medications, and symptom management strategies.
• Support patients and families in navigating complex conditions such as epilepsy, multiple sclerosis, migraines, and neurodegenerative diseases.
• Promote patient self‑management, safety, and adherence to care plans.
• Maintain accurate and timely documentation of all patient interactions, assessments, and care coordination activities in the electronic health record (EHR).
• Monitor patient progress, track outcomes, and ensure appropriate follow‑up care to support continuity and quality outcomes.
• Participate in quality improvement initiatives related to neurological care delivery.

Qualifications

• Valid and current licensure/certification in one of the following:
  • Registered Nurse (RN) – Active/Unencumbered RN license in state of practice or compact license including state of practice.
  • Licensed Practical Nurse (LPN) – Active/Unencumbered LPN license in state of practice or compact license including state of practice.
  • Graduate of an accredited program for Medical Assistants (Certificate, diploma, or Associate’s Degree) required. Certified or Registered Medical Assistant through one of the following: National Healthcare Association, American Association of Medical Assistants, National Center for Competency Testing, National Certified Medical Assistant, National Association of Health Professionals, American Registry of Medical Assistants, American Allied Health, American Medical Technologists.
• Prior experience in a clinical or outpatient setting preferred.
• Familiarity with EPIC is a plus.
• For positions within UnityPoint Clinic, team members may be required to work at or to float to other locations to support optimized staffing.

Benefits

• Paid time off
• Parental leave
• 401K matching
• Employee recognition program
• Dental, health and vision insurance
• Paid holidays
• Short and long‑term disability
• Pet insurance
• Early access to earned wages with Daily Pay
• Tuition reimbursement
• Adoption assistance

Schedule

Monday to Friday, 8:00 am to 5:00 pm (full‑time).