Cluster Revenue Manager

Job Summary

The Revenue Manager is responsible for implementing the hotel’s revenue strategy, optimizing rates, managing inventory, and overseeing distribution channels to maximize revenue. This role also involves training and monitoring reservation agents, ensuring revenue goals are met through effective inventory control and pricing strategies.

Essential Functions and Duties

• Maximize hotel revenue through effective use of PMS/GDS systems and by managing inventory allocation and pricing.
• Configure and maintain PMS/GDS systems and rate inventory controls to achieve revenue goals.
• Support the General Manager in executing the hotel’s revenue management strategy.
• Work with third-party market managers to implement strategies and analyze channel marketing reports to drive revenue.
• Maintain the hotel’s pricing and distribution strategy across PMS and extranet platforms.
• Produce daily and weekly financial forecasts and track reservation booking pace.
• Monitor transient account production and participate in setting rates for transient and group contracts.
• Oversee and train reservation agents to ensure effective sales processes and high-quality guest service.
• Assist the Director of Sales (DOS) with pricing decisions and account analysis during the annual RFP season.
• Manage group room blocks, ensuring proper handling of pickups, cut-offs, attrition, and other details.
• Manage oversell and sell-through strategies for all future dates.
• Attend weekly sales and staff meetings and produce routine reports for forecasting and data analysis.

Required Experience, Education, and Skills

• 3+ years of experience in hotel front office or reservations office in a leadership position.
• 2+ years of experience with revenue management responsibilities in a large property or multiple smaller properties.
• Experience with analyzing Market Vision and STAR Reports.
• Strong knowledge of PMS/GDS systems and other hotel distribution platforms.
• Excellent analytical and decision-making skills to interpret financial data and adjust strategies.
• Strong leadership and communication skills to train and manage reservation agents.
• Proficiency in Microsoft Office, particularly Excel, for producing forecasts and reports.
• Ability to work independently and adapt to a fast-paced environment.
• High attention to detail and ability to manage multiple tasks.

Work Environment

Primarily a seated role with occasional standing and walking. Requires frequent use of a computer and other office equipment. Must be able to lift and carry objects up to 20 lbs. Flexible schedule, including availability for evenings, weekends, and holidays based on hotel needs. Primarily indoor work, in an office environment with regular interaction with hotel staff and external partners.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity

Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination.

Reasonable Accommodations

All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and Applications

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

Comprehensive Benefits

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

Lie Detector Test

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