Cluster Category Manager - Services (Raleigh, NC)

Role Overview

We are seeking an outcome-oriented, strategic-thinking Cluster Category Manager to oversee the SERVICES Category in the North America Cluster. In this role, you will be instrumental in developing innovative sourcing strategies, leading impactful projects, and contributing to business growth.

Responsibilities

• Drive implementation of cluster specific strategies and contribute to global strategy development
• Ensure the sourcing plan is defined as per Global strategy guidelines and develop Cluster-specific ones if relevant
• Identify initiatives & synergies within Cluster for the Services Category
• Accountability for the Category SRM (Supplier Relationship Management) and drive the optimization of the supplier base
• Drive Category innovations & market intelligence
• Lead the Category team (3 members), ensuring a balanced workload, and supporting their development and growth for future opportunities
• Ensure targets achievement (specific KPIs), lead cost optimization and continuous improvement initiatives
• Participate in financial planning and ensure the team delivers expected benefits/value within their perimeter of action
• Make decisions, identify and apply efficiencies

Requirements

• Bachelor’s Degree or Diploma in Business or related field
• Minimum of 5-7 years’ experience in indirect procurement in a similar environment in a multinational company - ideally within global FMCG organizations
• Strong experience in managing sourcing strategies, supplier relationships and applying category management principles both directly and in a supervisory capacity
• People management experience

What We’re Looking For?

• Collaboration: By working closely with diverse internal and external stakeholders to ensure execution of procurement strategies and foster cross-functional understanding
• Commitment: To achieve business objectives by ensuring that procurement strategies are aligned with and support the broader goals

Additional Qualifications

• Business, finance and supplier contracts acumen
• Experience working with HR, IT, facilities management, internal communications, finance departments for their procurement needs is considered an asset
• Ability to work under limited supervision, exercise independent judgment and consistently meet deadlines
• Strong command of English language is essential. Knowledge of French is an advantage.
• Ability to travel domestically and internationally a few times a year