Cloverkey 124 - F/T Assistant Store Manager at UR Medicine Strong Memorial Hospital - $21

About the role

Are you an individual who thrives on accountability, continuous improvement, and being empowered to contribute to your team? Do you enjoy working in a fast-paced, purpose driven environment where your role directly impacts organizational success? If you're ready for a high-impact role and want to help shape the future of a growing company, we want to hear from you.

Cloverkey is a trusted name in retail gift shops within hospital systems. As a family-owned business, we are built on values of hard work, integrity, and exceptional customer service. We are looking for a full time Assistant Store Manager who embodies these qualities and is ready to take our accounting area to the next level.

The Assistant Manager is responsible for stepping into the Store Manager’s role when needed. Assistant Managers normally work when the Store Manager is not scheduled to provide additional manager-level coverage for the shop during as many operating hours as possible. Assistant Managers must understand the primary operations responsibilities of the Store Manager in order to carry out the Store Manager’s responsibilities in their absence.

Responsibilities

• Helps customers by providing information, answering questions, obtaining merchandise requested, completing payment transactions, and preparing merchandise for delivery.
• Assist the store manager in realizing or exceeding determined sales plans and target metric objectives.
• Ensure consistent execution of company’s marketing and visual presentation.
• Set up advertising displays and arrange merchandise on counter or tables to promote sales.
• Train staff on how to drive sales through consistent development of product knowledge and customer service standards.
• Ensure compliance to policies and procedures and report concerns to Store Manager.
• Maintain proper inventory controls, facilitate inventory transaction and bulk count as guided by senior management; receive incoming product shipments as required.
• Ensure the store is secured at closing by checking if the doors are locked, alarms are set and all safes are locked.
• Cash Management: responsible for his or her own cash handling. Every shift starts with the incoming employee counting down the register drawer