Gift Shop Assistant - Gift Shop - Memorial Hospital - Variable Shift - Full Time

Responsibilities

• Provide assistance within the Hospital gift shops by performing retail store duties.
• Respond to customer inquiries regarding merchandise and store services, both in person and on the phone.
• Exhibit excellent public relations skills when dealing with volunteers, customers, employees and physicians.
• Conduct consistent with goals and expectations of the hospital administration and Auxiliary board.
• Provide clerical assistance as necessary (data entry, accounts payable, post deposits, etc.).
• Exhibit a spirit of cooperation and teamwork; take initiative to get jobs done and solve problems without being asked.
• Utilize time between workloads to assist volunteers and co‑workers.
• Merchandising: unpack, check‑in, price new merchandise, and stock shelves; maintain appearance of counters and shelves; arrange product displays when asked; assist in conducting inventory of physical merchandise; assist with monitoring inventory and purchasing as needed.
• Cash handling: perform retail cashier duties; total customer purchases and applicable tax and employee or volunteer discounts; handle cash and credit transactions and make change; bag merchandise; count and tally daily receipts of money when on duty.
• Volunteer support: develop and maintain good rapport with volunteer personnel; help volunteers feel valued and appreciated; may assist with training volunteers.

Qualifications

• High School Diploma or equivalent
• 1 year of retail experience
• Experience working with volunteers

Knowledge, Skills, and Abilities

• Ability to initiate and use good judgment to forecast and respond to customer needs and ensure customer satisfaction
• Detail‑oriented
• Tact and diplomacy skills when dealing with customers, vendors, and in the supervision of volunteers
• Flexibility and adaptability; ability to work nights and weekends as needed
• Ability to make decisions and work independently
• Some computer knowledge required

Pay

Hourly pay range: $25.000 – $27.640 – $30.490 (minimum – midpoint – maximum)

Schedule

Shift start and end times are variable; 8‑hour shift, 40 hours per week. Weekend work as needed. On‑call not required.