Cloud Systems Administrator Sr

About the role

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally.

IBM Role Requirement

Candidates must have IBM Sterling Gateway experience for this role. No consideration will be given to candidates without this requirement.

What You'll Get To Do

• Primary current software is B2B and MFT integration solutions using the IBM Sterling MFT suite, including:
  • Sterling B2B Integrator
  • Sterling File Gateway
  • Sterling Secure Proxy / SEAS
  • IBM Control Center
• Perform ifix’s and application upgrades
• System testing, tuning and capacity planning
• Monitor active Business Processes and assigned schedules
• Configure and manage Routing Channel Templates
• Design and support of Business Processes using the IBM Graphical Process Modeling tool
• Command Line Adapter configuration, including working with Antivirus, GPG and network file sharing
• MFT Trading Partner configuration setup using IBM Sterling Secure Proxy, using various communication protocols (SFTP, FTPS, HTTPS, FTP, SMB, Connect:Direct, etc)
• Knowledge of Web services using methods such as soap and restful
• Create custom file layers and custom email notifications
• Perform technical configurations, such as network communications and adapter configuration
• Onboard new employees by creating and supporting user accounts and user groups
• Use audit records and trace logs to provide reporting as required
• Design and support Business Processes using IBM Graphical Process Modeling (BPML).
• Configure routing channels, adapters, trading partners, and network communications.
• Develop and maintain custom file layers, transformations, and notifications.
• Design and implement API-based integrations using REST and SOAP.
• Cloud, DevOps & Automation
  • Deploy and operate containerized Sterling applications using Docker and Kubernetes.
  • Design and support scalable infrastructure on Azure and AWS.
  • Automate provisioning and configuration using Terraform, Ansible, PowerShell, and Python.
  • Support CI/CD pipelines and Infrastructure-as-Code practices.
  • Perform system tuning, capacity planning, and performance optimization.
• Security & Compliance
  • Ensure all file transfers, adapters, and integrations meet InfoSec and compliance standards.
  • Manage PGP/GPG keys, encryption, and secure protocols.
  • Configure and support secure B2B communication protocols including:
    • SFTP, HTTPS, HTTP/S, AS2
  • Support DR testing and business continuity initiatives.
  • Uphold GDPR, SOC 2, PCI, and internal security and privacy standards.
• Environment Management
  • Manage Production, DR, Dev, and Test environments.
  • Ensure environments are built, sanitized, and functioning correctly.
  • Promote configuration and Resource Manager objects across environments.
  • Support clustered architectures with High Availability and Disaster Recovery.
• Incident & Operational Support (Tier 3)
  • Act as the escalation point for Production Operators and Route Provisioners.
  • Troubleshoot complex integration, data flow, and performance issues.
  • Support customer escalations as a technical subject matter expert.
  • Track, document, and resolve incidents to quality standards.
  • Identify recurring issues and drive long-term fixes.
  • On-Call rotation for afterhours support and maintenance.
• Change Management
  • Own and manage change requests.
  • Ensure all changes follow formal change control and governance processes.

Skills & Experience

• 5+ years of experience in application architecture or senior integration engineering
• Strong experience with IBM Sterling MFT / B2B technologies a plus
• Expert knowledge of: Unix/Linux and shell scripting
• BPML, XML, XPath, SQL
• Network protocols and MFT architectures
• Cloud platforms: Azure and AWS
• Automation & DevOps tools: Terraform, Ansible, CI/CD
• Containerization: Docker, Kubernetes
• Programming/scripting: C#, Java, Python, Shell
• Databases: SQL, PostgreSQL
• API technologies: REST, SOAP, JSON, XML
• Monitoring and reliability practices (SRE concepts)
• Bachelor’s degree in Computer Science or Information Systems preferred

What's In It For You

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We encourage individuals to apply based on their passions. Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits. With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

About The Salary Ranges

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.