Cloud Systems Administrator

About the role

The Cloud Systems Administrator supports the UKG Kronos Workforce Central and Pro Applications within Nemours Children's Health. This is a hybrid position combining both onsite and remote work.

Responsibilities

• Daily management and oversight of cloud applications instances, including end-user support, environment monitoring, quarterly upgrades, user management, security role development, and compliance.
• Works directly with cloud service providers to accomplish tasks and ensure they meet performance standards, security requirements, and compliance obligations.
• Provisions and de-provisions cloud accounts for internal customers and vendors, including those required for technical support or third-party application interfaces.
• Deploys, manages, and operates cloud environments in coordination with cloud service providers.
• Acts as a project lead for further software and platform-defined services and offerings.
• Rapidly responds to issues, facilitates follow-up and resolution, including service quality initiatives to ensure stable, reliable, and readily available cloud environments.
• Collaborates with cloud service providers to develop, refine, and ensure compliance with business continuity and disaster recovery plans.
• Performs vulnerability management tasks for resources in all cloud environments at the direction of the Information Systems Security Officer or System Owner.
• Maintains documentation of cloud resources, build checklists, scripts, diagrams, etc.
• Participates in the design, implementation, and management of workflow automation initiatives.
• Adheres to firm incident management and change management policies and procedures for all software releases or updates.

Requirements

• Associate's Degree required or equivalent work experience can be considered in lieu of degree.
• Minimum of three (3) to five (5) years experience required.
• Workforce Management (Advanced Scheduling, Time and Attendance) application administration experience in a Health Care environment is strongly preferred.
• Cloud Certifications – Infrastructure, Platform as a Service or Cloud Applications preferred.
• Experience with UKG Kronos Workforce Central and Pro Applications preferred.

Qualifications

• Experience with cloud environments and cloud service providers.
• Strong problem-solving and communication skills.
• Ability to manage multiple projects simultaneously.
• Knowledge of compliance regulations and security best practices.

Skills

• Proficiency in cloud computing platforms such as AWS, Azure, or Google Cloud.
• Experience with UKG Kronos Workforce Central and Pro Applications.
• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.

Benefits

Nemours Children's Health offers competitive benefits including health insurance, retirement plans, paid time off, and opportunities for professional development.

Pay

The salary range for this position is $60,000 - $90,000 annually, commensurate with experience.

Schedule

This is a hybrid position combining both onsite and remote work.