Cloud System Administrator

Work from home in the United States.

Schedule

This is a 12-hour day shift (5:45 PM to 6:15 AM Mountain Time), operating on a 12/7 rotational schedule. The rotation is as follows:

• Week 1: Work Sunday through Tuesday (3 consecutive days)
• Week 2: Work Saturday through Tuesday (4 consecutive days)

The schedule rotates on a bi-weekly basis and repeats every two weeks, providing built-in extended breaks and predictability for work-life balance.

For the first 3 weeks of onboarding and training, the shift will be Monday through Friday, 9:00 AM to 5:00 PM Mountain Time.

You will be required to work holidays that land during your scheduled shift. Holiday pay includes your hours worked, plus 8 hours of holiday pay at your regular hourly rate.

About the Role

This is a fast-paced, dynamic IT position where you will work hands-on with the latest technology in multiple client environments. You will engage with clients to understand their technology needs and enhance their technology efficiencies.

Responsibilities

• Install, configure, and maintain servers, network devices, and storage systems following pre-defined processes.
• Monitor system performance and make recommendations for improvements.
• Implement automation scripts to streamline routine tasks at the direction and support of the engineering department.
• Support network infrastructure, including switches, routers, and firewalls.
• Assist in implementing network improvements through the direction of the engineering department.
• Support storage solutions, ensuring data integrity and availability.
• Support regular backups and disaster recovery testing at the direction of the engineering department and follow process documentation.
• Experience patching various devices with known processes and tools during a patching cycle.
• Manage virtual machines, storage accounts, and networking within cloud environments such as AWS, Azure, or GCP.
• Support robust IAM policy and security measures within the public cloud.
• Build and maintain detailed documentation of IT systems, configurations, and procedures.
• Ensure compliance with organizational policies and industry standards.

Requirements

• Proficient with server operating systems (e.g., Windows Server, Linux, VMware).
• Strong networking knowledge (e.g., Firewalls, Switches, and Routers).
• Experience with storage technologies (e.g., NAS, SAN, backup solutions).
• Working experience with Observability tools (e.g., Logic Monitor, RMM).
• Familiarity with scripting tools (e.g., PowerShell, Python).
• Working knowledge of cloud platforms (e.g., AWS, Azure, GCP).
• Experience working in an MSP multi-tenant environment.
• Familiarity with ITIL processes and ITSM tools.
• Certifications such as Microsoft Certified: Azure Administrator, CCNA, or VMware VCP (preferred).

Pay and Benefits

Estimated starting salary/wage range: $26.00–$28.00 per hour, based on experience and qualifications. This position is eligible for additional compensation, including applicable shift differentials for qualifying overnight and weekend hours, as well as overtime and holiday pay.

Full-time employees are eligible for the following benefits:

• Four weeks of annual accrued PTO.
• Seven paid national holidays.
• Medical, dental, and vision options.
• Company-paid life insurance, short-term and long-term disability.
• Voluntary benefits such as critical illness and accident coverage.
• Voluntary Legal Shield and identity theft protection.
• Discretionary annual 401k match plan.
• Generous employee referral bonus plan.
• Employee Assistance Program.
• Access to over 90,000+ courses in ADP My Learning.
• StandOut employee engagement tools.
• Eligible to apply for a Pluralsight license.
• Eligible to apply for NexusTek Technical Academy or Leadership Academy.