Cloud Solutions Engineer

Job Responsibilities & Requirements

Serve as the primary technical point of contact for customers during the customer evaluation and adoption process.
Lead customer discovery conversations to understand customer infrastructure, technical pain points, and business objectives.
Deliver technical product demos, presentations, workshops, and proof-of-concept engagements.
Translate complex cloud architecture concepts into clear business outcomes for both technical and non-technical stakeholders.
Partner with Account Executives on cloud solution strategy to keep deals moving forward.
Recommend cloud migration strategies, integration approaches, automation opportunities, and cost optimization pathways.
Develop high-level architecture diagrams, technical proposals, and solution documentation.
Collaborate cross-functionally with internal teams to provide field insights and influence product roadmap strategies.
Maintain deep understanding of cloud technologies, industry trends, and competitive landscape.
Guide customers toward MiTek Cloud adoption through integration strategies based on real-world experience.

Required Qualifications

• Bachelor’s degree in Computer Engineering, Information Technology, or related field
• 6+ years of experience in cloud engineering, infrastructure engineering, solutions architecture, or technical consulting roles
• Equivalent combination of experience and education which clearly indicates the ability to perform the essential functions of the position may substitute on a year for year basis
• Demonstrated hands-on experience designing, deploying, or supporting cloud infrastructure environments (Azure strongly preferred)
• Experience supporting or administering SQL Server environments (on-prem or Azure)
• Experience with desktop virtualization technologies (AVD preferred)
• Prior accountability for production infrastructure environments, including uptime, reliability, or performance
• Proven ability to communicate technical concepts credibly with engineering and IT stakeholders
• Experience working cross-functionally with Sales, Product, Engineering, and Customer Success teams
• Experience in a customer-facing technical role (solutions engineering, technical consulting, cloud advisory)
• Excellent presentation, communication, and relationship-building skills

Preferred Qualifications

• Experience in data center administration, IT operations, or network operations roles
• Experience with SaaS, PaaS, or IaaS sales cycles
• Exposure to cybersecurity principles and ability to address cloud security and compliance concerns
• Experience supporting enterprise or multi-stakeholder accounts
• Familiarity with CI/CD, automation tools, and cloud security best practices
• MiTek Certified Azure Administrator Associate or related certification

Additional Requirements

• 20% Travel will be planned in advance and related to job requirements.