DirectJobHub
Jobs · OTHR · Florida

Cloud Solutions Associate

Charter Schools USA · Fort Lauderdale, FL · 1 wk ago
OTHRFull-time

About the role

The Cloud Solutions Associate plays a central role in maintaining and enhancing the cloud environment at CSUSA, focusing on Microsoft 365, Azure, and other cloud platforms. This role involves managing cloud services, driving resolution of complex technical issues, leading infrastructure projects, and maintaining a strong, compliant security posture.

Responsibilities

  • Administer and maintain Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive, and Intune.

  • Own and execute user onboarding and offboarding workflows within M365, including license assignment, mailbox provisioning, and group membership management.

  • Monitor M365 service health proactively; investigate, remediate, and document anomalies and recurring issues.

  • Own the triage, tracking, and resolution of M365-related support tickets; communicate status and outcomes clearly to stakeholders.

  • Leverage PowerShell and Microsoft Graph API to automate M365 administrative tasks and reporting.

  • Administer Identity and Access Management (IAM) operations in Okta and Microsoft Entra ID, including user provisioning, SSO configuration, Conditional Access policies, and MFA enforcement.

  • Manage user lifecycle workflows across multiple tenants, ensuring accurate access provisioning, role assignments, and timely deprovisioning.

  • Maintain and audit IAM policies, group memberships, and application integrations to enforce least-privilege access across the organization.

  • Troubleshoot and resolve IAM-related issues including SSO failures, MFA challenges, and access conflicts in a timely manner.

  • Manage email security operations using Proofpoint, including maintaining and tuning filtering policies, reviewing quarantined messages, and leading threat response when needed.

  • Monitor and maintain the security posture of CSUSA's cloud environment, applying security best practices across M365, Azure, and connected platforms.

  • Implement and enforce security controls including Conditional Access policies, data loss prevention (DLP) rules, and compliance configurations within Microsoft Purview and Entra ID.

  • Participate in security incident triage and response, contributing to containment, investigation, and documentation efforts.

  • Ensure adherence to company security policies, compliance requirements, and regulatory guidelines across all cloud platforms.

  • Provision, configure, and manage virtual machines (VMs), containers, and related compute resources across Azure and other cloud platforms.

  • Manage Azure storage solutions including Blob storage, file shares, and backup configurations, ensuring data availability and retention compliance.

  • Monitor and manage cloud cost efficiency, including resource rightsizing, reserved instance planning, and identification of unused or underutilized resources.

  • Design and implement infrastructure configurations for SaaS applications using automation and infrastructure as code (IaC) practices (Terraform, Bicep, ARM, or equivalent).

  • Deploy and maintain containerized workloads using Docker and/or Azure Kubernetes Service (AKS), supporting application availability and scalability.

  • Monitor, identify, and resolve performance and availability issues across deployment layers; maintain operational SLAs.

  • Develop and maintain automation scripts and tooling (Python, PowerShell, Shell, etc.) to improve infrastructure operations and reduce manual effort.

  • Partner with engineers and technology teams across CSUSA to deliver infrastructure solutions and drive adoption of best practices.

  • Participate in on-call rotation as needed.

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

  • 3--5 years of experience in a cloud engineering, cloud administration, or related technical role.

  • Experience with Azure (required); familiarity with AWS or GCP is a plus.

  • Experience with Azure compute, networking, storage, and monitoring services.

  • Experience with email security and filtering platforms such as Proofpoint; hands-on administration of similar enterprise email security tools will be considered.

  • Experience administering Identity and Access Management (IAM) platforms such as Okta or Microsoft Entra ID, with demonstrated proficiency in SSO configuration, MFA policy management, and user lifecycle workflows.

  • Proficiency in at least one scripting or programming language (PowerShell, Python, or equivalent) for automation and administration tasks.

Similar jobs