Cloud Production Support Engineer
Falcon Smart IT (FalconSmartIT) · Phoenix, AZ · 2 wk ago
On-siteInformation TechnologyFull-time
Job Title: Cloud Production Support Engineer Location: Phoenix, AZ (Onsite, Hybrid) Job Type: Contract Job Description: Cloud Platform: Proven experience with Oracle Cloud Infrastructure (OCI), Oracle Integration Cloud (OIC), Oracle Analytics Cloud (OAC), and Oracle Identity Cloud Service (IDCS).Observability & ITSM: Hands-on experience with Dynatrace, Splunk log management, and ServiceNow incident/change management. Networking & Security: Knowledge of hybrid network connections, firewalls, routing, IAM policy design, and security patch upgrades. CI/CD & Automation: Experience with CI/CD tools, deployment pipelines, and operational script automation. Process Management: Strong understanding of ITIL frameworks (Incident, Problem, and Change Management). Oracle; Production Support; GCP;OAS (Oracle Analytical Service)GCP, AWSDyna Trace, SplunkJira, Rally, Clarity Confluence, Airtable