Cloud Infrastructure Associate Director

About the role

The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver. At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success.

Responsibilities

• Take a lead role in strengthening relationships with clients and providing seamless guidance in the completion of engagements.
• Partner with strategic clients to advise on and implement technical solutions to their most pressing challenges.
• Identify new businesses and build lasting relationships with clients and within the community as you serve as an ambassador of Protiviti in the market.
• Mentor and provide growth and development to teams as you oversee the successful completion of project work plans.

Requirements

• Recent hands-on design, deployment, and/or administration experience in Windows Server and Linux systems administration.
• Familiarity with Unix variants and Mac OS; prior administration experience a plus.
• Familiarity with Amazon AWS, Microsoft Azure and other IaaS providers.
• Strong enterprise networking design, deployment, and/or administration experience.
• Familiarity with enterprise-class vendors and product lines (e.g. Cisco, Cisco Meraki, HPE/Aruba, Juniper, Extreme, Brocade).
• Familiarity with enterprise-class network security appliance vendors and product lines (e.g. Cisco, Cisco Meraki, Palo Alto, Fortinet).
• Familiarity with SMB/“prosumer” vendors and product lines (e.g. Ubiquiti/UBNT, SonicWall, Mikrotik).
• In depth understanding of current enterprise design patterns and norms for basic networking capabilities/concepts (e.g. TCP/IP, DNS, DHCP, VLAN segmentation, routing and switching, wireless).
• Familiarity with SMB and entry-level on premises computing infrastructure technologies.
• Familiarity with multiple server hardware vendors and associated management tools/platforms (e.g. Dell, HPE, Cisco, SuperMicro).
• Familiarity with hypervisor platforms (e.g. VMware vSphere/ESXi, Microsoft Hyper-V, Nutanix AHV, or others).
• Strong familiarity with enterprise storage.
• Familiarity with DAS, SAN, and NAS/filer solutions.
• Understanding of contemporary network storage protocols and interconnect methods (e.g. iSCSI, CIFS, FibreChannel, NFS).
• Familiarity with basic on premises infrastructure management best practices.
• Experience with rack management, power and cooling demand management, physical security.
• Familiarity with scripting for administrative, auditing, and other operational purposes (PowerShell, Python, BASH/other Linux shell scripts).
• Prior experience with typical infrastructure and server/endpoint management toolsets (Performance and capacity management tools, Endpoint management / RMM platforms, Patch and vulnerability management tools, Log and event aggregation technologies).
• Prior experience and ownership designing server, network, application solutions through deployment phase.
• Prior experience administering Office 365 services.
• Prior experience administering Microsoft Exchange, Google G Suite/Workspace.
• Experience designing, building, or remediating an environment to meet specific regulatory requirements such as PCI-DSS, CMMC, NIST 800-53.
• Ability to update or create visualizations of dependency maps or architecture overviews.
• Experience with integration of IT systems in a post-merger/acquisition environment.
• Experience with application rationalization / dependency mapping exercises.
• Experience designing, implementing, or administrating backup and replication/continuity solutions for server, storage, and application infrastructure.
• Familiarity with typical project management methods (Agile, Waterfall, etc.).
• Experience translating business requirements (e.g. compliance controls, vendor / business partner requirements) into technical configurations / solutions.
• Experience dealing with third party hardware/software/service vendors.
• Experience translating business continuity / disaster recovery requirements into technical solution designs.
• Establishing and cultivating business relationships and a professional network, including with senior executives.
• Successfully pursuing business development opportunities and identifying and implementing strategies to obtain new work or clientele.
• Ability to translate and communicate issues, risks or challenges to client personnel, including executives.
• Leadership and direct supervisory experience of teams including conducting performance appraisals, mentoring and coaching, oversight and review of work, coordination across teams, and understanding how to motivate.

Qualifications

• Bachelor’s degree in (Comp Sci, Comp Eng, Networking) or relevant field, or equivalent experience delivering technology or consulting solutions.
• 9+ years working in professional services or related fields such as managed services or in a “hands-on” pre-sales role.
• Professional Certification such as AWS Certified Solutions Architect - Professional, AWS Certified DevOps Engineer – Professional, Azure Solutions Architect Expert, DevOps Engineer Expert or similar.

Skills

• Strong analytical and problem-solving skills.
• Comfortable collaborating with key business executives, system/application owners or stakeholders in group conversation or direct interview contexts.
• Rapidly shifting between planning / design work and practical execution (“hands on keyboard” tasks for discovery or implementation).

Benefits

Our annual bonus plan provides eligible employees additional cash and/or discretionary stock compensation opportunities. The total cash range is estimated from the sum of the base salary range plus the bonus target opportunity.

Pay

Starting salary is based on a full-time equivalent schedule. Placement in the range is dependent upon experience, skills and geographic work location. The salary range for this job is $153,000.00 - $260,000.00.

Schedule

Protiviti practices a hybrid model, which is a combination of working in person with a purpose and working remotely. This model creates meaningful experiences for our people and our clients while offering a flexible environment. The ratio of remote to in-person requirements vary by client, project, team, and other business factors.