Cloud Engineer

Job Summary

The Senior Staff Cloud Engineer plays a pivotal role in optimizing Credit Acceptance's IT infrastructure through the strategic, design, development, and implementation of large-scale cloud projects. This role requires extensive knowledge of cloud maintenance and emerging technologies, ensuring the company remains at the forefront of innovation.

Responsibilities

• Own the cloud and manage architecture, administration, maintenance, and availability of all cloud infrastructure and supporting tools.
• Lead the design and implementation of scalable, reliable, and maintainable cloud solutions.
• Collaborate with diverse cross-functional teams to define product requirements, direction, and clarity.
• Drive technical innovation and improvements in cloud system design and architecture.
• Build thought leadership and deliver high-impact business value through cloud solutions that enhance customer satisfaction.
• Conduct impact analysis to proactively identify potential impacts of changes across multiple applications/systems.
• Perform technical due diligence and architectural assessments of third-party technologies and solutions.
• Experiment, test, validate assumptions, and recommend solutions based on findings.
• Document standards, best practices, and engineering artifacts to ensure clear understanding and maintenance of best-in-class cloud systems.
• Debug critical problems in production and implement effective solutions.
• Anticipate customer needs and industry shifts to continuously improve design and engineering practices.
• Mentor team members and develop standard architectural practices.
• Ensure application performance, uptime, and scalability while maintaining high standards of quality and thoughtful design.
• Conduct routine environment audits of cloud accounts to ensure compliance with established standards, policies, configuration guidelines, and procedures.

Requirements

• Minimum of 10 years of experience designing scalable Cloud/Hybrid environments with a strong background in AWS and Azure.
• Experience developing and managing Infrastructure as Code, leveraging tools like Terraform, Ansible, GitHub, etc.
• Experience in the lead role overseeing technical direction for multiple Cloud/Platform/Development/DevOps/SRE teams.
• Extensive experience with building and driving adoption of Cloud engineering best practices.
• Hands-on experience with LLM integration patterns and at least one LLM gateway or proxy product (LiteLLM, Portkey, AWS Bedrock Gateway, or equivalent).