Cloud Engineer

About the Role

The Cloud Engineer - Senior will work with the State of NY Department of Transportation for a 30-month engagement. The role involves architecting technology solutions, troubleshooting, and resolving issues related to OS configuration, storage, networking, and COTS business applications.

Responsibilities

• Architect technology solutions/systems that meet or exceed Agency business requirements, aligning with NYS ITS Technical and Security Service standards and strategies.
• Troubleshoot and resolve OS configuration, Stealth COI's, storage, and networking of Agency Commercial – off – the - shelf (COTS) business applications.
• Work with COTS Vendors and Agency business areas for COTS installation, configuration, and testing.
• Troubleshoot and resolve issues with COTS business software, including performance tuning, log analysis, and security.
• Review existing systems architecture and provide detailed specifications for proposed solutions, upgrades, and replacements.
• Research solutions and collaborate with COTS External Vendors and Agency Business Areas for COTS Application implementation.
• Recommend and implement system enhancements to improve performance and reliability.
• Provide mentoring and guidance to Transportation Portfolio Architecture team members.
• Provide L3 Technical support for an enterprise-level distributed MS Windows server environment, including Stealth COIs, storage, and networking of Agency/business COTS applications.
• Analyze implemented systems, identify problems, evaluate data, and document COTS performance tuning, log analysis, and security.
• Script repetitive management tasks using PowerShell for application data processing, workstation and server maintenance, and Active Directory maintenance.
• Use a ticketing system to track and manage incidents, service requests, problems, changes, and release/deployment.

Qualifications

• 84 months of experience working with agencies/business areas to understand business requirements and translate them into technical and security infrastructure requirements, resulting in architecture design documentation.
• 84 months of experience as a Server Administrator at the Application Layer, performing COTS business application installation, configuration, and troubleshooting on Windows OS platforms, IIS, Tomcat, WebLogic, Certificate Services, and Authentication using Active Directory, SSO with SAML v2.0, and OpenID Connect.
• 84 months of experience performing L3 Analytical and Technical support of COTS / business application interfaces & system interconnects (Networks, Stealth firewall software, F5, and Load Balancing) in converged/mixed environments.
• 84 months of experience performing L3 Analytical and Technical support of COTS / business applications using tools like WireShark, Process Monitor, Netstat, Ping, Traceroute, and TelNet.
• 60 months of experience performing L3 Analytical and Technical support of COTS / business applications using Splunk for log analysis, system monitoring, and performance tuning.
• 24 months of experience in scripting with PowerShell, WMI, and other languages to automate and administer application maintenance.

Required Documentation

• Résumé
• Copy of Candidate Identification (Driver's License/Green Card/Visa and Passport if applicable)
• Any documents referenced in the qualifications (professional certifications, degrees, etc.)