Cloud AWS Support Reliability Engineer (SRE)

About the role

The Enterprise Support Operations team within the Bank’s Technology Group is seeking a Cloud AWS Support Reliability Engineer (SRE) to join our dynamic team. This role is responsible for setting up and maintaining AWS infrastructure, implementing observability and monitoring, and troubleshooting application issues to ensure resiliency.

Responsibilities

• Setting up and maintaining AWS infrastructure
• Implementing observability and monitoring to ensure delivery of business value
• Containerizing code and COTS tools
• Write Terraform IAC code to install custom applications, AWS services, and COTS tools in AWS
• Create CI/CD pipelines in GitLab to install and rehydrate in AWS
• Take software as a black box and deploy and install in AWS
• Participate in on-call rotation for critical product support
• Resolve security vulnerabilities for principal platforms and products

Requirements

• Demonstrated proficiency in writing, maintaining, troubleshooting Terraform IaC to provision AWS cloud infrastructure services
• Demonstrated proficiency in building, maintaining and troubleshooting automated CI/CD GitLab pipelines
• Demonstrated proficiency in AWS cloud infrastructure including Lambda, S3, SNS, EKS (including Helm charts), data gateways, EC2, RDS Postgres DB, Oracle-RDS, VPC, transit gateways, Direct Connect, ALB/ELB, Grafana, CloudWatch, Route53, DNS, EFS
• Demonstrated knowledge of AWS IAM concepts and principles, including Okta, encryption, key management, certificates, vulnerability management, rehydration
• Desirable: knowledge of Glue, ECS, CloudBeaver, AWS Multi-AZ, AWS Multi-Region
• Working knowledge of programming languages: Java, Python, Scala
• Knowledge of containerized middleware (i.e. NGINX, JBoss, Tomcat)
• Working knowledge of DevSecOps, Agile-Scrum, JIRA methodologies
• Solid foundations of DevOps and SRE principles and roles
• Technical writing skills including drafting run books, procedural manuals, and support documentation
• Knowledge of Incident management and remediation processes

Qualifications

• Must be a U.S. citizen, lawful permanent resident, or meet the definition of “protected individual” under 8 U.S.C. 1324b(a)(3)
• Full-time position

Skills

• Strong understanding of AWS cloud services
• Experience with Terraform and GitLab CI/CD
• Proficiency in monitoring and alerting tools like Grafana and CloudWatch
• Ability to work independently and as part of a team

Benefits

• Comprehensive insurance plans
• Parental leave and adoption assistance
• Back-up dependent and elder care
• College planning resources
• On-site Health & Wellness Center and Fitness Center
• Pension plan and 401(k) with generous match
• Financial planning resources
• Subsidized public transportation program

Pay

$160,000 - $230,000 / year

Schedule

Full-time