Cloud Operations Site Reliability Engineer (SRE)

JOB DESCRIPTION At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Cloud Operations Site Reliability Engineer (SRE) to join our Cloud, Platform, and AI Infrastructure team. This role is located in Pittsburgh or Lake Mary. In this role, you’ll make an impact in the following ways: Support day-to-day operations across BNY’s multi-cloud environment, with a primary focus on Azure and GCPProvide operational support for AWS and OCI as neededManage cloud provisioning, configuration changes, service requests, and decommissioning activitiesSupport AKS/Kubernetes and containerized workloads in partnership with engineering teamsPerform Linux administration and support for cloud-hosted platforms and workloadsSupport cloud-hosted database platforms including Azure SQL Managed Instance and OracleHelp maintain operational support for AI/ML infrastructure, model runtime environments, and ModelOps-related servicesDrive remediation of configuration, security, and vulnerability issues using tools such as Wiz and QualysMonitor infrastructure and services using enterprise observability tools including SplunkRespond to incidents, support root cause analysis, and implement corrective and preventive actionsSupport release and deployment management, ensuring controlled and reliable production changesAssist with cloud demand and capacity management, including quota monitoring, forecasting, and capacity risk identificationPartner with security, risk, compliance, audit, and engineering teams to support governance and control requirementsContribute to business continuity, disaster recovery, resiliency, and operational recovery practicesAutomate routine operational processes using Terraform, Python, Bash, PowerShell, or similar toolsMaintain documentation, runbooks, and operational proceduresParticipate in on-call or after-hours support rotations as needed To be successful in this role, we’re seeking the following: Bachelor's degree in computer science, Information Technology, or a related field. - Professional certifications in relevant technologies or infrastructure management are preferred. **EXPERIENCE:** Typically 6-10 years of experience. Bachelor’s degree in Computer Science, Engineering, Information Technology, or related experienceExperience in cloud operations, SRE, infrastructure engineering, platform support, or AI/ML platform operationsHands-on experience with Azure and GCP in enterprise production environmentsWorking knowledge of AWS and/or OCIExperience supporting Kubernetes, especially AKSStrong Linux administration and troubleshooting skillsExperience supporting cloud-hosted databases such as Azure SQL MI and/or OracleExperience with Terraform and infrastructure as codeExperience with monitoring, logging, and observability tools such as SplunkExperience with vulnerability remediation and support tools such as Wiz and QualysStrong troubleshooting skills across cloud, infrastructure, networking, databases, and platform servicesFamiliarity with scripting and automation using Python, Bash, or PowerShellExperience with incident, problem, request, and release management in enterprise environmentsUnderstanding of governance, risk, compliance, and controls in a regulated environmentStrong communication, collaboration, and operational ownership mindset At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here’s a Few Of Our Recent Awards: America’s Most Innovative Companies, Fortune, 2025 World’s Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits And Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. ABOUT US At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary. ABOUT THE TEAM At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn Here’s a Few Of Our Recent Awards: America’s Most Innovative Companies, Fortune, 2025World’s Most Admired Companies, Fortune 2025“Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits And Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting. Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an “at will” position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.