Cloud Administrator

Operate confidently within a Microsoft GCC High environment and support compliance with CMMC Level 2 requirements.Administer and maintain hybrid identities including Entra Connect / Cloud Sync, object lifecycle management, sync health, and identity governance.Manage Privileged Identity Management (PIM) including role assignments, approval workflows, access reviews, and just‑in‑time access.Administer Multi-Factor Authentication (MFA) including support for third-party OATH tokens such as Deepnet SafeID.Configure and support SSO integrations for first-party and third-party applications (SAML/OIDC), including certificate and claims management.Design, monitor, and maintain Conditional Access policies including break-glass strategies, device/user risk controls, and policy governance.Provide Tier 3 support for escalated incidents related to M365, identity, authentication, collaboration tools, and user lifecycle issues.Administer core M365 platform services including Exchange Online, Microsoft Teams, and SharePoint Online.Support Microsoft Teams capabilities including meeting policies, guest access, settings configuration, and collaboration governance.Manage Exchange Online mail flow, transport rules, mailbox administration, and related security controls.Support SharePoint Online site lifecycle, permissions, sharing governance, and integration with compliance tooling.Manage Microsoft licensing assignments and consumption with understanding of Enterprise Agreement (EA) structures.Maintain operational documentation, SOPs, configuration standards, and technical runbooks.Collaborate with cybersecurity, compliance, and vendor partners to align identity and cloud configurations to security standards.Administer M365 backup solutions, using platforms such as AvePoint, ensuring reliable protection and recovery of Microsoft 365 data.Administer print management solutions, using PaperCut or Universal Print, supporting printing policies and device integrations.Strong hands-on experience with hybrid identity technologies including Entra Connect / Cloud Sync and Active Directory.Experience with MFA, PIM, SSO (SAML/OIDC), and Conditional Access policy management.Proficiency administering Exchange Online, Teams, and SharePoint Online at an advanced operational level.Experience supporting identity and cloud operations in regulated environments (GCC High, NIST 800‑171, CMMC Level 2).Strong understanding of Microsoft licensing models, including EA concepts and SKU assignments.Advanced troubleshooting skills across authentication, identity, M365 workloads, and escalated end‑user issues.Experience with PowerShell for automation and operational support.Experience using ServiceNow or another enterprise ITSM platform for ticketing and workflow management.Experience with Microsoft Purview (DLP, sensitivity labels, eDiscovery, information governance).Experience with Microsoft Defender XDR and identity security integrations.Experience with Teams Room systems, resource accounts, and meeting room integrations.Experience managing third-party vendor relationships for cloud licensing and services.Experience administering M365 backup solutions such as AvePoint.Experience with print management using PaperCut or Microsoft Universal Print.Scripting experience (PowerShell, Python, or similar) for automation and tooling.Strong communication and documentation abilities.Ability to collaborate effectively with Security, Cloud, Infrastructure, and End User Services teams.