Cloud Administrator
OTAVA® · Michigan, United States · 3 wk ago
HybridInformation Technology$66k–$71k/yrFull-time
Role Responsibilities
- Manage client support tickets through to their successful resolution
- Troubleshoot and remediate enterprise level IT application issues (backups, DR, security, patching, etc.)
- Perform administrative tasks at the operating system, application, and hypervisor level
- Monitor network events, perform daily walk-throughs, participate in after hour maintenances and major incidents
- Deliver exceptional experiences to clients in every interaction
- Perform other duties as required to help the Otava operations team achieve its objectives
Experience
- Experience in an enterprise or managed services level technology role
- 5+ years’ experience in VMware, vSphere, hybrid and/or public clouds
Required Experience
- Assist with any other infrastructure/team responsibilities and tasks that may be required
Knowledge, Skills, and Abilities
- Foundational knowledge of Windows, VMware, Active Directory, enterprise server environments, and networking
- Basic VMware vSphere virtualization with related storage and networking technology (vSAN, virtual networking)
- Operating system and application installation/configuration
- Basic knowledge of Windows Server operating systems
- Basic understanding of public, private and hybrid cloud environments
- Ability to work flexible hours for emergencies, and participate in on call rotation schedule
Education
- Bachelor’s degree in Computer Science, Information Technology, or equivalent work experience and/or certifications.
Licenses and Certifications (preferred)
- VMware VCP-VDS/NVCCN
- NANSE4
- Education: Degree in Computer Science, Information Technology, or equivalent experience with Networking, cloud systems, or automation and scripting
- Licenses/Certifications: Technology related certifications and education are a plus.
- VMware VCP
- Veeam VMCE
Working Conditions
- M-F 8am to 5pm
What We Offer
- Hybrid work
- Competitive compensation package, base ($66k - $71k annually)
- 401(k) with company match
- Medical, dental, vision, HSA options
- Life and disability insurance
- Generous flexible PTO
- Paid holidays
- Paid volunteer time off
- Paid parental leave
- Professional development opportunities
- An Employee Assistance Program
About Otava
- We are a global leader in secure, compliant, enterprise-class cloud hosting
- We deliver a full range of solutions from colocation to private and hybrid cloud computing
- We are creative thinkers who love to serve others, automate where possible, and change when required
- We aim for superior client service in everything we do and strive to get even better
Application Information
- Applications are anticipated to close four (4) weeks from the posting date unless extended based on business need.
About Otava
- At Otava, we are people empowering people to enable growth.
EEO Statement
- Equal Employment Opportunity Employer