Closing Team Leader - Waynesboro, VA

Job ID: Benefits eligibility details available at https://tgt.biz/BenefitsForYou_C.

Pay

The starting pay range for this position is $22.00 - $24.00 per hour. The full pay range is $22.00 - $37.40 per hour. Pay is based on several factors including labor markets, education, work experience, and certifications.

Benefits

Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include:

• Medical, vision, and dental insurance
• Life insurance
• 401(k) retirement plan
• Employee discount
• Short-term and long-term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

For more details, visit Target Benefits.

About the Role

As a Closing Team Leader, you will continue the momentum from the team’s day of hard work to finish strong, ensuring the guest experience remains a priority until the doors close each night. This role focuses on guest service, sales growth, workload efficiency, and team development.

The role provides opportunities to build and develop skills for a career, including:

• Guest service fundamentals and fostering a guest-first culture
• Driving storewide sales volume and profitability
• Developing effective business partnerships
• Leading closing routines and coaching team members

Responsibilities

• Demonstrate inclusivity by valuing diverse voices, being authentic and respectful, and creating equitable experiences.
• Prioritize the guest experience by modeling, training, and coaching service standards.
• Understand your role in sales growth and how each area impacts total store profitability.
• Lead and demonstrate a culture of executing best practices, closing skill gaps through development, coaching, and team interactions.
• Problem-solve and prioritize across multiple business areas to execute store strategies and deliver business results while prioritizing the guest experience.
• Assist leaders through communication and collaboration to influence sales performance and workload deliverables.
• Support store operations by ensuring departments are zoned, in-stock, signed, and labeled appropriately for the next day.
• Use business planning tools to share priorities and updates with store leadership.
• Evaluate candidates for open positions and develop a guest-centric team.
• Support team onboarding, learning, and accountability to expectations.
• Follow all safe and secure training processes, including physical security and merchandise protection strategies.
• Support guest services such as order pickup (OPU), Drive-Up (DU) orders, and DU returns while maintaining compliance with laws and regulations.
• Model a welcoming experience by greeting guests and addressing their needs.
• Operate handheld scanners, frequency devices, and other technology as directed.
• Address store emergency and compliance needs, including incident response and injury reporting.
• Perform all other duties as needed based on business requirements.

Requirements

• Previous retail experience preferred, but not required.
• High school diploma or equivalent.
• Must be at least 18 years of age or older.
• Ability to lead and hold others accountable.
• Effective communication skills and capability to operate handheld scanners and frequency devices.
• Work independently and as part of a team, managing workload and prioritizing tasks.
• Welcoming and helpful attitude toward guests and team members.
• Capability to remain focused and composed in a fast-paced environment.
• Access all areas of the building to respond to guest or team member issues.
• Interpret instructions, reports, and information accurately.
• Handle cash register operations as needed.
• Climb up and down ladders.
• Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without assistance.
• Flexible work schedule, including nights, weekends, and holidays.
• Reliable and prompt attendance.
• Capable of working in varying temperatures, humidity, and other elements (e.g., Drive-Up, carryout).
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

While this role is full-time, it does not guarantee 40 hours per week. Hours will depend on business needs and may fluctuate.

Skills

• Guest service and team leadership
• Sales growth and profitability awareness
• Business planning and workload efficiency
• Coaching and team development
• Problem-solving and prioritization
• Communication and collaboration
• Operating technology equipment (e.g., scanners, frequency devices)
• Physical stamina for demanding tasks (e.g., lifting, mobility)