Closing Team Leader

Target · Worcester, MA · 4 days ago

On-siteSales$24.5–$26.5/hrPart-time

Job ID: BenefitsForYou_C

Pay

The starting pay range for this position is $24.50 - $26.50 per hour. The full pay range is $24.50 - $41.65 per hour. Pay is based on several factors including labor markets, education, work experience, and certifications.

Benefits

Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include:

Medical, vision, and dental insurance
Life insurance
401(k) retirement plan
Employee discount
Short-term and long-term disability
Paid sick leave
Paid national holidays
Paid vacation

For more details, visit Target Benefits.

About the Role

The Closing team continues the momentum from the team’s day of hard work to finish strong, prioritizing through the eyes of the guest. They ensure the store is set up for success the next day by executing closing routines, maintaining a guest-first culture, and driving sales and profitability.

This role helps build and develop skills for a career, including:

Guest service fundamentals and fostering a guest-first culture
Driving storewide sales volume and profitability
Developing effective business partnerships
Workload efficiency and leading closing routines

Responsibilities

Demonstrate inclusivity by valuing diverse voices and creating equitable experiences
Prioritize the guest experience by modeling, training, and coaching service standards
Understand and contribute to total store profitability and sales growth
Lead and execute best practices, closing skill gaps through coaching and development
Problem-solve and prioritize across multiple business areas to deliver results and meet sales goals
Support store operations by ensuring departments are zoned, in-stock, signed, and labeled appropriately
Use business planning tools to share priorities and updates with store leadership
Evaluate candidates for open positions and develop a guest-centric team
Hold team members accountable to expectations and provide performance feedback
Follow all safe and secure training processes, including physical security and merchandise protection
Support guest services such as order pickup, Drive-Up orders, and returns while maintaining compliance
Engage with guests in a welcoming manner and address their needs
Model and lead a culture of ethical conduct, safety, and compliance
Address store emergency and compliance needs promptly

Requirements

Previous retail experience preferred, but not required
High school diploma or equivalent
Must be at least 18 years of age or older
Ability to lead and hold others accountable
Experience with handheld scanners, frequency devices, and other technology equipment
Capability to work independently and as part of a team
Strong communication and workload management skills
Welcoming and helpful attitude toward guests and team members
Ability to remain focused and composed in a fast-paced environment
Access all areas of the building to respond to guest or team member issues
Interpret instructions, reports, and information accurately
Handle cash register operations as needed
Climb up and down ladders
Scan, handle, and move merchandise efficiently and safely, including lifting up to 44 pounds without assistance
Flexible work schedule, including nights, weekends, and holidays
Reliable and prompt attendance
Capable of working in varying temperatures, humidity, and other elements (e.g., Drive-Up, carryout)
Ability to remain mobile for the duration of a scheduled shift

Although the role is full-time, it does not guarantee 40 hours each week. Hours depend on business needs and may fluctuate.

Skills

Guest service and hospitality
Team leadership and accountability
Communication and collaboration
Problem-solving and prioritization
Sales growth and profitability awareness
Operational efficiency and workload management
Coaching and development
Safety and compliance awareness