Closers Wanted - Sales Performance Manager

About the role

You're the Best Closer at Your Store. Nobody's Paying You Like It.

Let's Be Honest About Where You're At Right Now

You're at a dealership. You're the one they call when a deal is dying. You're the one who steps in, sits down with the customer, and saves it. You've trained half the floor whether anyone asked you to or not. You're closing deals, you're coaching people, and you're making the store money.

And somehow you're still on the same pay plan as the guy who hides in the tower and hasn't T.O'd a customer since 2019.

What You'll Actually Do Every Day

• Train. Every. Day. Not a Monday morning meeting where everyone zones out. Real skill development built around SVG's Phoenix Process — a structured, script-driven sales methodology that every salesperson is expected to execute cold. You'll drill scripts, run role plays, break down objection handling, and coach F&I product presentations until your team can deliver the full transaction from greeting to delivery without flinching.
• Close in the showroom. When a salesperson gets stuck — on the commitment, the trade, the numbers, the product presentation — you step in face-to-face with the customer and get it done. Not from behind a desk. In the showroom, at the table, wherever the deal is happening. At SVG, our salespeople own the entire transaction including F&I products, all delivered in the showroom. Your job is to T.O. any part of that process when they need you.
• Develop your people individually. You'll run regular one-on-ones with every salesperson on your team. These aren't casual "how's it going" conversations. You're reviewing their individual performance metrics, tracking progress against goals, strategizing on their pending deals, and going through missed opportunities so the same mistakes stop repeating. This is where the real results come from.
• Hold the standard. If someone's not running the Phoenix Process, you're correcting it in the moment — not after the customer leaves. The process works. Your job is to make sure it gets executed.

Who This Is For

• You've closed customers face-to-face. Recently. Not five years ago. You can teach — not just "watch me do it," but actually break down the mechanics of a close, an objection response, or a product presentation in a way that makes someone else better.
• You know F&I products — service contracts, GAP, tire and wheel, appearance protection — and you can step into a product presentation and close it with conviction.
• You believe in process. You don't wing it. You don't let your people wing it. You've sat across from a salesperson in a one-on-one and held them accountable to real numbers and real goals.

Who This Isn't For

• Tower managers who haven't closed a customer in the showroom in years. "Coaches" whose only move is "just go get the commitment" with no technique behind it.
• People who think F&I product presentations are someone else's problem.

Why SVG

• The desk is handled. The leads are coming. The inventory is there. The process exists and it works — it's called Phoenix, and it's waiting for someone to enforce it.
• We are an equal opportunity employer.