Closer

About the role

Triad Financial Services is a leading provider of financial services and solutions, serving clients in the US. We are seeking a highly motivated and skilled Closer/Funder to join our growing team.

Responsibilities

• Process incoming loan packages from Direct Borrowers, Manufactured Home Dealers, and Brokers.
• Monitor all incoming loan document requests.
• Ensure all necessary underwriting conditions have been cleared for document preparation.
• Communicate with clients and escrow agents for any additional items needed for document preparation.
• Verify home address consistency across appraisal, title, and loan tracking system.
• Perform timely and accurate data entry into the loan tracking system.
• Order flood and tax certificates from third-party vendors.
• Order new home appraisals.
• Accurately and timely process contract orders, including ordering and reviewing tax and flood certificates.
• Confirm loan information, accurately type, order, and review compliance, then send the package out for signatures.
• Gather, review, and verify conditions; work with brokers, dealers, and/or borrowers to complete the loan package.
• Work closely with underwriting until all conditions are cleared.
• Under the supervision of the Team Lead, process:
  • A list of needed conditions to fund to dealer, broker, or borrower.
  • Completed loan packages to the end lender.
• Re-verify loan information, confirm the loan fits the end lender’s parameters, and send the completed file to the end lender.
• Correct files and account for redirected loans.
• Serve as the first point of contact for Dealers, brokers, borrowers, underwriters, insurance agents, and lenders on submitted files.
• Keep track of conditions and loan expirations.
• Perform related duties as assigned by the supervisor.
• Maintain compliance with all company policies and procedures.

Requirements

• 0 to 2 years of loan processing experience.
• Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers.
• Excellent computer proficiency (MS Office – Word, Excel, and Outlook).
• Client relationship and customer service experience a plus.
• Encompass experience a plus.
• Ability to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service.
• Ability to multitask in a high-stress environment.
• Ability to work independently and carry out assignments to completion within given parameters, prescribed routines, and standard accepted practices.
• High school diploma or GED required.