Clinician Team Lead - Optum New Mexico

Primary Responsibilities

• Provides diagnosis, treatment, therapy, and management of patients according to current standards of care utilizing best evidence-based practice recommendations
• Works collaboratively with the patient to provide a Patient-Centered approach to care, adhering to the organization's Patient-Centered mission
• Drives organization-specific initiatives including Quality (STAR, HEDIS, CAPHS/HOS) and Affordability, and ensures that the processes and procedures are in line with the approved business model
• Ensures quality indicators are being met and continuously improved by participating in Quality Meetings
• Outlines objectives for clinic team members to ensure quality indicators are defined and understood in order to be achieved
• Supervises clinician team members, including coordination of paid time off, CME time and expense approvals, OLCM license review, and clinician/patient complaint management
• Meets with direct reports monthly and provides performance reviews quarterly with monthly touchpoints
• Pairs with Operations leadership to ensure the success of the clinic team within the clinics
• Ensures clinician team members are in compliance with Optum policies and procedures and serves as the liaison between clinicians and the People Team for policy interpretation
• Performs annual evaluations and participates in creating MAP and developmental goals for the clinician team members as well as participates in company-led initiatives, leadership readiness, and job expansion activities of assigned clinician team members
• Participates in various committees as assigned and disseminates information timely to all team members
• Aids in team member recruiting and retention efforts by identifying clinic needs and developing a succession plan for primary care
• Promotes patient safety and partners with operational leadership to ensure clinic compliance
• Utilizes evidence-based care processes to meet affordability goals
• Develops and promotes organization's culture in clinic team members
• Optimizes clinician productivity and performance

Required Qualifications

• Graduate of an accredited medical school with a M.D. or D.O. degree *and* completion of an accredited residency program
• Minimum 2 years of experience in outpatient primary care medicine
• 1-2 years of management experience or have exhibited appropriate leadership potential
• Experience in medical utilization management, medical quality assurance, quality improvement techniques, risk management, and compliance
• Board certification or Board Eligible in Internal or Family Medicine
• Current and unrestricted DEA certificate
• BLS certification required within 30 days of hire
• Must be able to meet all pre-employment requirements
• Must be able to meet all health requirements at hire and periodically thereafter, as required by company policy/state regulations to verify that they/he/she is free from communicable disease and physically able to perform assigned duties

Preferred Qualifications

• Knowledge of primary care operations
• Knowledge of management practices, human relations, consensus building, and collaborative ability
• Strong oral and written communication techniques and be professionally respected by peers; leadership ability and demonstrated competence in the primary care setting