Clinician Support Specialist
Position Summary
Eventus WholeHealth delivers an integrated model providing holistic care for medically vulnerable adults. We achieve extraordinary outcomes through a value-driven framework of excellence, integrity, person-centeredness, stewardship, and teamwork. Care is provided to adults residing in skilled nursing, assisted living facilities, and private residences through a network of healthcare providers including Physicians, Nurse Practitioners, Physician Assistants, Psychologists, Licensed Clinical Social Workers, Clinical and Administrative Support Staff.
About the Role
The Clinician Support Specialist enhances the performance of the clinical care team by supporting and facilitating clinical services with their assigned providers. They work in the field with the assigned provider as directed by Lead Clinician Support Specialists or Managers/Supervisors. Travel to facilities up to 60 miles from home is possible.
Responsibilities
- Ensure the clinical provider in the assigned building can focus on patient care.
- Facilitate proper patient management and document encounters for CCM and BHI services.
- Schedule rosters and update them daily to ensure accuracy and timely delivery.
- Avoid last-minute changes to scheduled visits and assist with day-of changes due to acute needs, hospitalizations, admissions, or discharges.
- Complete opening encounter notes, medication reconciliations, and enter facility chart data into patient encounter notes.
- Assist with collecting and sorting clinical paperwork and ensuring its completion each day.
- Host telehealth sessions as assigned by manager/supervisor.
- Share patient schedules with key facility staff as needed.
- Aid in triage needs and ensure all needed paperwork is routed for the facility to Eventus providers, office, or families.
- Assist with discharge planning and ensure check-ins/out with facility staff.
- Maintain patient confidentiality and communicate transitions of care to CCM team.
Qualifications
- High School Diploma or equivalency.
- Valid driver's license and reliable transportation.
- Experience in medical scribing preferred.
- Typing speed of 45 wpm or greater.
- Clinician Support Specialist certification a plus.
What We Offer
- Paid time off benefits.
- Holidays.
- Health benefits (medical, dental, vision).
- Short and long-term disability options.
- Employer contribution to 401k retirement.
About Eventus WholeHealth
Founded in 2014, Eventus WholeHealth provides physician-led healthcare services for residents and patients of skilled nursing and assisted living facilities. Our highly trained team includes Physicians, Psychiatrists, Nurse Practitioners, Physician Assistants, Psychotherapists, Podiatrists, Optometrists, Audiologists, and support staff. Our comprehensive, evidence-based model offers collaborative interdisciplinary care with the seamless integration of various specialties, empowering facilities to meet their goals and improving patient outcomes. For more information, visit www.eventuswholehealth.com.