Clinical Triage Nurse - Access Center

Additional Information About The Role

BJC Medical Group is looking for a Part Time Clinical Triage Nurses!

• Typing Test Required (minimum speed 35 wpm, 90% accuracy)
• 40 hours per week - Part Time
• Benefit Eligible
• Rotating schedule; 1200-2030 Every Other Weekend (1 Day) Plus Holiday Rotation Required

Overview

BJC Medical Group is the multi-specialty physician-led organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with top-ranked hospitals in the Midwest region.

Role Purpose

The RN – Telehealth (Access Center) provides direct telephonic care to adult and pediatric patients in collaboration with primary care providers. This position uses assessment skills, critical thinking, and clinical judgment to direct patients to the correct level of care. This position also uses multiple computer applications and works in a fast-paced remote environment.

Responsibilities

• Uses the nursing process, clinical judgment, and decision support materials to assess patients telephonically; directs patients to the appropriate level of care, including scheduling appointments for patients across various resources; ensures accurate and complete communication with primary care providers.
• Provides patient education and support, including verbal and written instructions; uses the appropriate tools and techniques to assess the patient’s and/or family’s ability to receive education; takes initiative to problem solve and demonstrates critical thinking skills.
• Utilizes various technologies to coordinate patient care, to include multiple software applications, computerized clinical guidelines, specialized telephony equipment, etc.
• Applies standard work procedures to tasks, such as routine medication refill requests, ordering testing, scheduling appointments, etc. with a high level of attention to detail.
• Collaborates and interacts professionally with other members of the healthcare team, including physicians, advanced practice practitioners (APP), office staff, etc.; works with a multi-disciplinary team to provide appropriate, safe care; displays excellent written and verbal communication skills; provides the highest level of customer service to callers.

Minimum Requirements

• Education: Nursing Diploma/Associate's
• Experience: 2-5 years
• Licenses & Certifications: RN, Basic Life Support (BLS)

Preferred Requirements

• Education: Bachelor's Degree Nursing

Benefits And Legal Statement

BJC Total Rewards: At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date. Disability insurance* paid for by BJC. Annual 4% BJC Automatic Retirement Contribution. 401(k) plan with BJC match. Tuition Assistance available on first day. BJC Institute for Learning and Development. Health Care and Dependent Care Flexible Spending Accounts. Paid Time Off benefit combines vacation, sick days, holidays and personal time. Adoption assistance.

To Learn More, Go To Our Benefits Summary. Not all benefits apply to all jobs.

Equal Opportunity Employer