Clinical Transformation Specialist

Location: Pflugerville, Texas – Stonehill Town Center

About the role

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care, and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

In this role, you will drive clinical workflow innovation by analyzing existing practice patterns and identifying strategic opportunities to leverage Electronic Medical Record (EMR) systems for improved patient outcomes. You will lead physician and staff adoption through expert change management, guiding clinic sites from non-standard processes to streamlined, high-performance digital workflows. You will orchestrate targeted clinical training for new features, system upgrades, and new associates, ensuring every team member is equipped to utilize the full power of our healthcare technology. Collaborating with physician leadership, you will bridge the gap between technical functionality and clinical reality, ensuring system optimizations align with the practical needs of a busy practice. You will cultivate a culture of digital excellence by building strong relationships with practice users, serving as a trusted advisor who resolves information gaps and enhances the overall provider experience.

Responsibilities

• Analyze existing clinical practice patterns to identify strategic opportunities for EMR system optimization.
• Lead physician and staff adoption through change management, transitioning clinic sites to streamlined digital workflows.
• Orchestrate targeted clinical training for new features, system upgrades, and new associates.
• Collaborate with physician leadership to align system optimizations with clinical needs.
• Build strong relationships with practice users to enhance the provider experience and resolve information gaps.

Requirements

• High School diploma or equivalency with 2 years of cumulative experience OR Associate's/Bachelor's degree OR 4 years of applicable cumulative job-specific experience.
• Valid Driver’s License credentialed from the Texas Department of Motor Vehicles (required prior to hire or job transfer).

Preferred Qualifications

• Proven experience in clinical workflow mapping and advanced implementation or optimization of large-scale EMR systems (e.g., Epic, Cerner, or Athena).
• Track record of successfully leading clinical teams through technical transitions, with the ability to influence physician adoption and behavior change.

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage, and HSA/FSA options.
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability, and life insurance.
• Time to recharge: pro-rated paid time off (PTO) and holidays.
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development, and online learning.
• Emotional well-being: Employee Assistance Program, counseling, peer support, spiritual care, and stress management resources.
• Family support: parental leave, adoption assistance, and family benefits.
• Other benefits: optional legal and pet insurance, transportation savings, and more.

Schedule

Day Shift | Monday - Friday, 8:00 AM - 5:00 PM