Jobs · Human Resources

Clinical Training Specialist (Remote / Field Based)

Insulet Corporation · Michigan, United States · 1 mo ago
RemoteRemoteHuman ResourcesFull-time
We need to output HTML fragment with sections: About the role? The job summary is like description. We need to decide sections: maybe "About the role", "Responsibilities", "Skills/Competencies", "Minimum Qualifications", "Preferred Qualifications", "Additional Information". Also maybe "Benefits", "Pay", "Schedule" only if present. The posting does not mention pay, benefits, schedule specifics (though mentions travel, virtual/in-person). No explicit benefits, pay, schedule. So we should not include those sections. We must not repeat job title as heading. Use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to preserve all substantive information, remove boilerplate (EEO, legal, etc). Also remove duplicated lines. Also remove application instructions (none). Remove cookie/navigation etc. We need to include sections only when posting has real specific content. Let's extract content: Job Summary paragraph(s): "This is an exciting opportunity...". That's prose. Then "As a Clinical Training Specialist..." etc. That's also part of summary. Then "The Clinical Training Specialist (CTS) will work in conjunction with..." etc. Then "This CTS position will report directly to the Clinical Business Support Manager." etc. Then "The CTS is primarily responsible for training patients within an assigned territory..." etc. Then "The CTS will follow up with each prescriber post-training..." etc. Then "When applicable the CTS will provide product sales, data management, and clinical support..." etc. Then "The CTS will build partnerships with our customers..." etc. Then "Target customers will include physicians, mid-level staff (NPs and PAs), dietitians, nurses, technicians, administrators, office staff, sales personnel, and others whose responsibilities may require the need for knowledgeable support of the Omnipod Insulin Management Systems." That's all part of job summary. Then "Responsibilities" heading appears in the posting. Under that bullet list. We need to capture each bullet as

  • . Let's list responsibilities: - Promotes the insightful features and benefits of CSII therapy and sells Omnipod Insulin Management Systems to patients and providers in group and/or individual sessions, virtually and in person, or as a continuing education offering. - Works to achieve a minimum of 3 individual trainings or 1 group training per day virtually with a high level of success within the targeted physicians/accounts assigned. - The targeted goal is 20+ trainings per week. - Displays good written and verbal communication with Regional Business Director and/or Clinical Business Manager and District Sales Manager for updates in the territory and progress on Top 60 Physicians/Accounts. - Communicates frequently with Territory Manager on territory needs and updates on progress. - Assist with events such as pump clinics, pump support groups, info sessions, in-the-office educational events, patient info nights, JDRF walks, vendor days, including Kaiser Permanente Medical Groups. - Evaluates and recommends Certified Pod Trainers (CPTs) and Level 3 CPTs who wish to become consultant CPTs for Insulet Corporation. - Initiates and completes retention pathway follow-up within 30 days of initiation at greater than 80%. - May assign patient training to CPTs or conducts patient training based on the business needs of the territory, overall costs, and timeliness of training. - Assist with providing regular product demos to patients and HCPs as required. - Displays comfort in open dialog with Physicians and understands the importance of engagement and closing for action. - Ability to understand and explain pump data management to work in conjunction with the HCPs for superior patient outcomes. - Provide field feedback to the RBD, DSM, and CBM on field-based training of customers and HCPs as needed. - Ability to perform administrative duties, concur expenses and turn in on a timely basis. - Ability to conduct evening/weekend classes as needed. Now "Skills/Competencies" heading appears. Under that bullet list: - Professional and polished presentation skills - Strong interpersonal communications both oral and written - Self-starter who needs minimal direction - Extremely flexible, with good business acumen - Strong contributing member of the commercial team - Credibility and contacts within the diabetes community - Proficiency with computers Now "Minimum Qualifications" heading appears. Under that bullet list: - Associate degree - 2+ years of related clinical experience - Professional, up-to-date credentials and/or certifications (Certified Diabetes Care and Education Specialist (CDCES), Registered Dietitian (RD), or Registered Nurse (RN), PharmD, or other clinical credentials and/or certifications; state licensure (as required per state) - Valid driver’s license Now "Preferred Qualifications" heading appears. Under that bullet list: - Bachelor’s degree - 2+ years’ experience conducting training in a clinical setting and/or managing insulin pump patients - Prior experience in a commercial role in the medical device or pharmaceutical industry - Bilingual: English / Spanish Now "Additional Information" heading appears. Under that paragraph(s): - Must reside within the geographic area of the assigned territory. - This position requires regular business travel, mostly by car within a set geographic region. - Overnight travel and amount of air travel varies by territory, typically 80% virtual and up to 20% in person required to attend meetings and travel for District coverage. - Ability to lift, carry and transport up to 30 lbs., professional sales samples and literature. - The work environment will be mostly remote/virtual in-home office with up to 20% in HCPs offices, hospitals, clinics, meetings, and car. - Field: This position requires field-based working arrangements (travel within assigned territory required). - Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. - The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. - Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. - Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. - For more information, please visit insulet.com and omnipod.com. - We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. - We do this by hiring amazing people guided by shared values who exceed customer expectations. - Our continued success depends on it! Then EEO boilerplate etc to remove. We should not include the EEO paragraph. Now we need to decide sections: "About the role" could contain the job summary prose. Could also combine with responsibilities? But we need to follow instruction: use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have sections: About the role, Responsibilities, Skills/Competencies, Minimum Qualifications, Preferred Qualifications, Additional Information. We should not create Requirements unless we have separate; but we have qualifications. Could combine Minimum and Preferred under Qualifications? But instruction says we can use Qualifications as a heading. However we have both minimum and preferred; maybe better to have two subsections? But we can just have "Minimum Qualifications" and "Preferred Qualifications" as headings (they are not in the list but they are specific). The instruction gave examples but not exhaustive; we can use those headings if content exists. It says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings; but we should follow the spirit: use those headings when appropriate. However we have Minimum Qualifications and Preferred Qualifications; we could combine into a single "Qualifications" section with two sublists? But that might lose detail. Better to keep them separate as headings; they are more specific. The instruction didn't forbid other headings; it gave examples. So we can use Minimum Qualifications and Preferred Qualifications as headings. Similarly Skills/Competencies we can use "Skills". But the example includes Skills. We'll use

    Skills

    . Now we need to output only HTML fragment, no /, no markdown. We'll produce:

    About the role

    ... (job summary paragraphs)

    Responsibilities

    • ...
    • ...

    Skills

    • ...
    • ...

    Minimum Qualifications

    • ...
    • ...

    Preferred Qualifications

    • ...
    • ...

    Additional Information

    ... (multiple paragraphs? Could be multiple

    elements). We'll keep each paragraph separate

    . We need to ensure we preserve all substantive information. Let's craft the About the role paragraph(s). Combine the job summary into maybe two paragraphs: first paragraph up to "This CTS position will report directly to the Clinical Business Support Manager." second paragraph covering rest? But we can just put all in one

    if it's long; but better to split for readability but not required. We'll keep as multiple

    for each distinct block. Let's extract blocks: Block1: "This is an exciting opportunity for a clinically focused professional who enjoys educating, influencing, and building relationships while making a meaningful impact on people living with diabetes. As a Clinical Training Specialist, you'll serve as a trusted partner to healthcare providers and patients, helping drive adoption of Insulet's innovative Omnipod technology through training, consultative support, and customer engagement. You'll work closely with both clinical and commercial teams, develop strong relationships within the diabetes community, and play a direct role in growing a territory by helping patients access life-changing insulin management solutions. For candidates who thrive in a dynamic, customer-facing environment and are passionate about improving patient outcomes, this role offers the opportunity to combine clinical expertise, education, and business impact in a highly rewarding career." Block2: "The Clinical Training Specialist (CTS) will work in conjunction with the Clinical Service Manager (CSM), Territory Manager (TM), Customer Care, Clinical Business Manager (CBM), District Sales Manager (DSM), Managed Care Team, Sales Training, Regional Business Director (RBM), and Insulet’s customer base as appropriate in order to meet the commercial and clinical needs in their assigned district/territory for the purpose of increasing referrals and sustaining patients on Omnipod portfolio of product. This CTS position will report directly to the Clinical Business Support Manager." Block3: "The CTS is primarily responsible for training patients within an assigned territory, district, or region based on CSM needs, vacancies, or leave of absence. This position requires meeting all clinical initiative expectations to be determined quarterly, based on business needs. The CTS will follow up with each prescriber post-training for support, education, data management training, and identification of new customer starts. When applicable the CTS will provide product sales, data management, and clinical support in accordance with company policy to physicians, mid-level staff, CDCESs, and ancillary staff on the Omnipod Insulin Management Systems. The CTS will build partnerships with our customers and be expertly skilled at selling and using the Omnipod Insulin Management Systems. Target customers will include physicians, mid-level staff (NPs and PAs), dietitians, nurses, technicians, administrators, office staff, sales personnel, and others whose

Similar jobs