Clinical Training Specialist - Chicago, IL

About the Role

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

As a Clinical Specialist, you will provide clinical training and support to customers, as a subject matter expert, on-site and/or remotely. You'll ensure customers are prepared to operate their equipment according to safe and effective use guidelines and fully utilize the complex functionality of the technology to meet their business needs. This role primarily supports VIS products and procedures by assisting, training, and educating physicians, nurses, hospital staff, and technicians on product use. The position is locally based but may require regional and local travel (approx. 60%).

Responsibilities

• Provide in-person case coverage, ensuring product/s and ancillary components are available for each case.
• Complete and process all procedure-related paperwork.
• Track and report customer complaints.
• Ensure physicians and staff have the most current information available.
• Manage disposable inventory to cover assigned case load.
• Bring products (including Microwave and Cryoablation generators) to cases as required.
• Train and educate physicians and hospital staff on the use of assigned VIS products.
• Provide on-site clinical support during procedures while maintaining a “hands-off” posture in relation to direct patient contact.
• Interact with customers to determine training needs and develop course content using engineering documentation.
• Coordinate or lead customer and/or employee training classes.
• Conduct large group presentations at seminars, training programs, and trade shows.
• Provide demo support at local, regional, and national customer trade events.
• Perform new installation support and first-line technical service support.
• Collaborate with the VIS Medical Affairs Team, including Medical Education, Medical Information, and Medical Science Liaisons.
• Document daily interactions with physician customers.
• Provide competitive product performance information to headquarters marketing or engineering groups.

Qualifications

• Bachelor’s Degree in a related field preferred.
• Clinical Background – IR/CT Technician, Operating Room Nurse, or Surgical Technician preferred.
• Experience/Knowledge of IR suite, Operating Room Protocol, and Sterile Technique.
• Experience in supporting vascular and tissue ablation procedures highly regarded.
• Ability to work in a high-intensity, fast-paced environment.
• Excellent written and verbal communication skills.
• Detail-oriented with excellent organizational skills.
• Analytical with a problem-solving mindset.
• Team player.
• Ability to lift approximately 150 pounds.
• Valid driver’s license with no prior DUI/DWI convictions or pending charges.
• Must live within close proximity to or be willing to relocate to Chicago, IL.

Who We Are

We are a team of more than 72,000 highly dedicated Healthineers in over 70 countries. As a leader in medical technology, we constantly push boundaries to create better outcomes and experiences for patients worldwide. Our portfolio is crucial for clinical decision-making and treatment pathways.

When you join Siemens Healthineers, you become part of a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists who believe in each individual’s potential to contribute diverse ideas. We work together to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Pay

The Base Pay Range for this position is $98,140 - $134,937. Factors affecting starting pay include geography, skills, education, experience, and qualifications.

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Life insurance
• Long-term and short-term disability insurance
• Paid parking/public transportation
• Paid time off, sick, and safe time

Note: This role requires full access to Siemens Healthineers' client sites, which may involve meeting specific Vendor Credentialing requirements, including background checks, drug screens, immunizations, and healthcare training.