Clinical Trainer (MA / LPN)

About the role

Primary Health Solutions (PHS) is actively seeking a Clinical Trainer to join our growing team. The Clinical Trainer will work cross-departmentally to provide oversight and implementation of PHS' clinical training and development initiatives, building the expertise of PHS clinical team members in patient care skills through demonstrations, continuing education courses, and other educational offerings.

Responsibilities

• Develop and improve upon onboarding training for new clinical employees in group and/or one-on-one settings, both virtual and in-person.
• Work closely with leadership and HR to ensure staff have a valuable onboarding experience.
• Develop and improve upon clinical training curriculum.
• Assign and assess clinical competencies of new clinical employees to ensure independent work within 90 days of employment.
• Conduct 30-60-90 competency assessments of new clinical hires.
• Collaborate with the Training & Development Coordinator and NextGen EHR training resources to align clinical and EHR workflows for staff and patients.
• Assist in developing and updating policies and procedures aligned with best practices and standard workflows.
• Coordinate and conduct annual or recurring training sessions.
• Participate in developing and implementing clinical services and training strategies to address performance gaps.
• Act as the PHS contact and provide oversight to the PHS Medical Assistant Preceptor Program and Nurse Practitioner or Physician Assistant Placement Program.
• Collaborate with HR and leadership to recommend clinical staff for continuing education and development opportunities to enhance skills and promote retention.
• Collaborate with leadership, IT, HR, Clinic Operations, and other stakeholders on projects, change management, training strategy, and project rollouts.

Requirements

• Medical Assistant or higher clinical degree.
• Three or more years of training experience in a healthcare setting.
• Training certification strongly preferred but not required.
• Knowledge of Electronic Medical Records strongly preferred.
• Experience working with nurse practitioners, physician assistants, physicians, and clinical support staff.
• Impeccable organizational and time management skills.
• Proficient written and verbal communication.
• Attention to detail.
• Great interpersonal skills with a desire to continuously educate employees in both classroom and clinical settings.
• High empathy skills and understanding of effective teaching methodologies.
• Critical thinking and problem-solving skills to adapt to various learning style needs.