Clinical Trainer II

Primary Responsibilities

• Direct training of all clinical staff on treatment planning, clinical case notes, clinical documentation, and clinical electronic record training.
• Collaborate closely with the Quality team to analyze trends from clinical chart reviews and translate these findings into actionable strategies to improve and enhance clinical documentation training.
• Assess the effectiveness of documentation and other clinical training through employee feedback and clinical director team input.
• Work closely with department and team leaders to establish ongoing essential learning curriculum for all clinical staff.
• Partner with clinical leadership to support and reinforce the deepened integration of co-occurring mental health and substance use disorder services, and integration of physical health and behavioral health including co-morbidity impacts, across clinical teams.
• Provide clinical and system consultations to support competency and ensure integration of training into daily agency practice, with focus on practice improvement strategies, including sustainability planning, outcomes monitoring, and quality improvement support.
• Pursue professional growth and development by seeking out learning opportunities and integrating new learning into daily work practices.
• Maintain a working knowledge of current trends in community mental health, including diagnostic practices and health care reform.
• Develop and deliver training programs to staff on operational procedures, compliance, and other topics to support overall organizational effectiveness.
• Assess training needs and provide ongoing instruction to staff in adherence to applicable policies, workflows, and best practices.

Minimum Qualifications

• EDUCATION: Master’s degree in psychology, social services, behavioral health, or a related field. Bachelor’s degree accepted with 5 or more years of experience and eligibility for Certified Agency Affiliated Counselor (CAAC).
• EXPERIENCE: Experienced (minimum 2 years of job-related experience) Minimum of two years of experience working with seriously and persistently mentally ill and seriously emotionally disturbed individuals and their families across the lifespan in outpatient, inpatient and residential settings.
• LICENSURE: Agency Affiliated Counselor or ability to obtain.

Preferred Qualifications

• EXPERIENCE: Expert (established subject matter expert, 5+ years of experience)

Knowledge, Skills, Abilities

• Experience in conducting and leading small and large group presentations
• Knowledge and experience in training evidence-based practices preferred.
• Knowledge of Electronic Medical Records (Credible system preferred).
• Excellent public speaking / oral communication skills in order to convey information and concepts effectively.
• Proficiency in Microsoft Office with strong skills in PowerPoint and Outlook.
• Proficiency in Zoom and similar platforms.
• Ability to build positive working relationships with staff of all agency departments.

Equipment Operated

• Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Work Environment

• Office, classroom.

Mental/Physical Requirements

• While performing the duties of the job, the employee is required to stand, sit, use hands and fingers, reach with hands and arms, ascend and descend stairs, talk and listen and lift up to 50 pounds.
• Frequent mobility and/or sitting required for extended period.