Clinical Technology Spec - Ultrasound Imaging

About Mindray North America

Mindray is a global leader in medical technology, delivering advanced patient monitoring systems, anesthesia machines, ventilators, and ultrasound solutions trusted in hospitals and critical care environments worldwide. Unlike many larger competitors, Mindray combines cutting-edge innovation with unmatched value, giving healthcare providers access to reliable, feature-rich technology without compromise. Our culture is built on collaboration, integrity, and a drive to equip caregivers with the tools they need to deliver exceptional care.

Founded in 1991, with 14,000 employees worldwide. 8 global R&D centers, investing ~10% of annual revenue into innovation. North American headquarters in Mahwah, NJ, with 40+ international subsidiaries.

About the role

Provide Ultrasound Clinical Applications support for Direct Sales Representatives, Marketing, and Engineering to meet and surpass business growth targets for the Ultrasound business unit in the United States.

Responsibilities

• Orchestrate high level pre-sale presentations and field demonstrations of ultrasound systems with Direct Sales Managers.
• Support Direct Sales demonstrations of ultrasound systems by providing in-depth product knowledge of ultrasound systems, superior presentations of ultrasound systems and technology, and assist users with the clinical application of all ultrasound systems.
• Communicate effectively with all management, clinical, sales, marketing, and engineering team members to ensure quality customer service and team output.
• Provide clinical training and support for NA ultrasound sales representatives.
• Plan and execute field installations of ultrasound systems sold through direct sales channel.
• Support all post sale customer installations and clinical follow-ups, as well as perform system upgrades per warranty agreements.
• Complete field demonstration reports and installation reports on a timely basis.
• Support National and Regional trade shows.
• Assist ultrasound management with creation of advertisements, sales tools, and customer support materials.
• Support ultrasound Research & Development efforts when required.
• Collaborate with Technical Support to further support field installations to maintain customer satisfaction.

Qualifications

• 5 years of clinical experience working as a sonographer.
• RDMS required; RVT, RDCS a plus.
• Baccalaureate preferred.
• Commercial experience preferred.
• Motivated, self-driven, strategic individual possessing excellent communication and presentation skills.
• Must possess the ability to delegate appropriately and to manage multiple tasks simultaneously.
• Strong leadership qualities with a passion for success and an ability to mentor others.
• Excellent problem solving, decision making skills, and time management skills.
• Travel up to 80%.
• Uncrating and assembly of equipment up to 50% of time.

Benefits

Mindray North America offers a competitive compensation package and comprehensive benefits, including a 401(k) with company match, tuition reimbursement, paid time off, disability coverage, FSA/HSA options, and more—all within a dynamic, supportive, and collaborative work environment.