Jobs · Healthcare · Arizona

Clinical Technician (TMS)

Salma Health · Phoenix, AZ · 1 mo ago
On-siteHealthcare$20–$22/hrFull-time
We need to output HTML fragment with sections for headings: About the role? The posting includes Position Summary, Key Responsibilities, Required Qualifications, Preferred Qualifications, What we offer, Company Mission & Vision, Compensation & Benefits, Work Authorization Sponsorship, Equal Opportunity & Accessibility Statement (should be removed as boilerplate). Also location and shifts info. We must not repeat job title as heading. Use

for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to map content to these headings. We have Position Summary -> could be "About the role". Key Responsibilities -> "Responsibilities". Required Qualifications -> "Requirements" or "Qualifications". Preferred Qualifications maybe also under Qualifications or Skills. "What we offer" could be "Benefits" or maybe "Skills"? Actually "What we offer" includes hands-on experience, training, exposure, mentorship. That's more like benefits or opportunities. Could be placed under "Benefits". Compensation & Benefits -> we have Pay (hourly rate) and Benefits (medical, dental, vision, PTO). So we need separate Pay and Schedule sections if present. Schedule: we have shift info (Shift 1, Shift 2) and coverage expectations. So we can create a Schedule section. We must only include sections when posting has real specific content. Avoid filler like "commensurate with experience". We have actual pay range $20-$22 per hour. Good. We must not include boilerplate like EEO statement, Work Authorization Sponsorship? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. Work Authorization Sponsorship might be considered legal? It's about sponsorship for employment authorization. Might be considered boilerplate but it's specific. However it's not EEO. It's about work authorization. Might be okay to keep? The instruction says remove legal/EEO/equal-opportunity/scam-warning boilerplate. Work Authorization Sponsorship is somewhat legal but it's a statement about sponsorship. Might be considered legal boilerplate. Safer to remove it. Also remove Equal Opportunity & Accessibility Statement entirely. We also need to preserve all substantive information; do not invent or summarize away detail. So we need to keep location, shifts, responsibilities, qualifications, etc. We need to use
  • for any list of duties/requirements/benefits. So for responsibilities list, we need
    • . For qualifications list also
      • . For benefits list also
        • . For skills? Not needed. We need to use

          for prose. We must not output markdown code fences, only HTML fragment. Let's structure:

          About the role

          Position Summary ...

          Responsibilities

          • ...
          • ...
          We need to break responsibilities into items. The responsibilities are long paragraphs; we can split by sentences or logical groups. Must preserve all substantive information; we can keep each bullet as a sentence or clause. Ensure we don't lose info. Let's list responsibilities from text: - Administer conventional and SAINT TMS protocols in accordance with clinical and safety standards. - Monitor and document patient responses in the EHR. - Prepare treatment rooms, calibrate equipment, and ensure patient readiness for each session. - Communicate effectively with providers, escalating concerns as needed. - Assist with setup, observation, and documentation during Esketamine treatments. - Support patient monitoring and safety throughout recovery. - Welcome patients and serve as the first point of contact at the clinic, providing a warm, professional, and compassionate experience. - Manage patient scheduling, check-in, check-out, and follow-up coordination while responding to incoming phone calls and email inquiries. - Ensure timely and accurate patient documentation and data entry in the EHR. - Ensure smooth patient flow throughout the clinic and maintain a clean, comfortable, and well-organized waiting area. - Serve as the primary point person for daily operational activities, facilities, and clinic readiness. - Partner with Clinical Operations leadership to implement new workflows, EHR processes, and policy updates. - Coordinate with Care Coordination, central support, and billing teams for scheduling, billing coordination, and prior authorizations. - Monitor clinical and administrative supply levels, submit replenishment orders, and manage inventory. - Support onboarding, training, and scheduling of new front desk or clinical staff to ensure consistent quality and regulatory compliance. - Track and report key operational metrics (e.g., patient volume, cancellations, turnaround times) and escalate operational issues (facilities, IT, patient concerns) to leadership. - Maintain flexibility to provide occasional coverage outside regular working hours to accommodate unique clinical situations, protocol requirements, or patient needs. - Early-morning or late-evening TMS treatment coverage, no more than once per month. - Weekend or company-observed holiday TMS treatment coverage, no more than once per every three months. - All such coverage will be scheduled with reasonable advance notice whenever practicable and compensated in accordance with applicable overtime laws and company policy. - Collaborate with physicians, clinical staff, and research teams to ensure quality and compliance. - Participate in data collection and other clinical research activities as directed. - Coordinate with external providers for patient referrals and continuity of care. - Support site-specific research data collection and clinical research patient outreach. - Support daily clinical operations to ensure efficient clinic workflow and resource management. - Assist in maintaining data integrity and generating reports for clinical performance and quality improvement initiatives. That's many items; we can keep them.

          Requirements

          We have Required Qualifications bullet list: - Medical Assistant certification or equivalent healthcare experience. - Strong interpersonal and communication skills; ability to provide empathetic patient care. - Demonstrated ability to balance direct patient care duties with front desk and administrative site oversight. - Capacity to learn quickly, follow detailed clinical protocols, and adapt to dynamic care environments. - Strong organizational, multitasking, and problem-solving skills with meticulous attention to detail. - Proficiency with Electronic Health Record (EHR) systems and comfort utilizing technology-enabled workflows. - Professionalism, reliability, and composure under pressure. We could also include Preferred Qualifications as part of Requirements or Skills. But we have a separate "Skills" heading possible. However we can put Preferred Qualifications under "Requirements" as additional or under "Skills". The instruction: Use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we have both Requirements and Qualifications and Skills. We need to decide mapping. We could put Required Qualifications under "Requirements". Preferred Qualifications under "Qualifications". Skills maybe from what we offer? Or we could put "What we offer" under "Benefits". Actually "What we offer" includes hands-on experience, training, exposure, mentorship. That's more like benefits or opportunities. Could be placed under "Benefits". But we already have Benefits section for medical, dental, vision, PTO. We could combine? Better to keep Benefits for tangible benefits, and "What we offer" could be under "Skills" or maybe "Opportunities". But we don't have a heading for opportunities. Could put under "Benefits" as non-tangible benefits. However the instruction says only include a section when posting has real specific content for it. So we can have Benefits section that includes both tangible benefits and the offered experiences. That's okay. Pay section: hourly rate $20-$22 per hour. Schedule section: shift details and coverage expectations. We also have Location: On-site | Phoenix, AZ. Could be included in About the role paragraph. We must not include Job ID/requisition numbers. We must remove boilerplate: Equal Opportunity & Accessibility Statement, Work Authorization Sponsorship (maybe), Company Mission & Vision? That's substantive? It's about mission/vision; could be considered boilerplate but it's specific to company. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. Mission/vision is not explicitly listed; but it's kind of boilerplate but maybe keep? It's not EEO. It's about company mission. Might be okay to keep but could be considered fluff. The instruction: "Prefer a few substantive sections over many thin ones." Mission/vision could be thin. Might be better to omit to keep focus. However it's substantive about the company. I'd lean to keep it under About the role maybe as a paragraph. But we already have About the role summary; we could incorporate mission/vision there. However the instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep mission/vision details. We can include them in About the role paragraph. Similarly "Who We Are" paragraph is also substantive. Could be included. Thus About the role will include Position Summary, Location, Shifts? Actually Shifts is separate section. Let's craft About the role paragraph: combine Position Summary, Location, and maybe Mission & Vision and Who We Are. But we need to avoid too much duplication. We'll include Position Summary, Location, and maybe a brief note about mission/vision. We'll keep Shifts separate. Now Benefits: include medical, dental, vision, PTO, and additional benefits (as stated). Also include "What we offer": hands-on experience with advanced interventional psychiatric and neurological treatments, training in neuromodulation technologies, EEG, and cognitive assessments, exposure to concierge-level patient care and cutting-edge brain health research, mentorship from physicians and clinical experts in interventional psychiatry. We'll add those as bullet points under Benefits. Pay: hourly rate $20 - $22 per hour; based on experience and qualifications. Schedule: Shifts: Shift 1: 7:30AM - 4:30PM; Shift 2: 8:30AM - 5:30PM. Also coverage expectations: occasional coverage outside regular hours, early-morning/late-evening TMS treatment coverage no more than once per month, weekend/company-observed holiday TMS treatment coverage no more than once per every three months, scheduled with reasonable advance notice, compensated per overtime laws. We need to ensure we don't include filler like "based on experience and qualifications" is specific, okay. Now we need to ensure we don't repeat job title as heading. Not using. Now produce HTML. Let's craft:

          About the role

          The Clinical Technician (TMS) plays a key role in delivering advanced interventional treatments for psychiatric and neurological conditions at Salma Health. This position primarily supports Transcranial Magnetic Stimulation (TMS) treatments, with opportunities to assist in Esketamine (Spravato) administration, EEG procedures, and cognitive testing. This role is ideal for individuals seeking hands-on clinical experience in interventional psychiatry and neuroscience, working closely with a multidisciplinary team to provide evidence-based, compassionate care. Location: On-site | Phoenix, AZ. Salma Health’s mission is to integrate care delivery, technology innovation and research breakthroughs to better understand brain biology and diagnose, treat and ultimately cure brain disorders for all stages of life, transforming mental and neurological healthcare from a disjointed approach to a comprehensive end-to-end system featuring advanced diagnostics, evidence-based rapid-acting interventions, and care coordination under one roof.

          Responsibilities

          • Administer conventional and SAINT TMS protocols in accordance with clinical and safety standards.
          • Monitor and document patient responses in the EHR.
          • Prepare treatment rooms, calibrate equipment, and ensure patient readiness for each session.
          • Communicate effectively with providers, escalating concerns as needed.
          • Assist with setup, observation, and documentation during Esketamine treatments.
          • Support patient monitoring and safety throughout recovery.
          • Welcome patients and serve as the first point of contact at the clinic, providing a warm, professional, and compassionate experience.
          • Manage patient scheduling, check-in, check-out, and follow-up coordination while responding to incoming phone calls and email inquiries.
          • Ensure timely and accurate patient documentation and data entry in the EHR.

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