Clinical Team Lead - Salt Lake City, UT

About the role

The Clinical Team Lead is a Neurotechnologist (NT) designated to assist the Clinical Manager in overseeing a subset of accounts, responsibilities, and NTs. This role is crucial to advancing the organization's customer service and employee engagement goals. The Team Lead will act as a liaison between the management team and NTs, as well as between key account stakeholders and the Clinical Manager, representing the organization at accounts to ensure effective communication and service.

Responsibilities

• Fulfill all functions of the Neurotechnologist role.
• Participate in educating NTs and assisting in training other NTs within the region.
• Provide support to NTs both in and out of the operating room.
• Collaborate with the management team to communicate new policies and procedures to NTs and relay any NT concerns to management.
• Develop and maintain relationships with key account personnel.
• Work with the Clinical Manager to ensure adherence to all company policies and procedures.
• Implement customer service programs within assigned accounts.
• Participate in weekend/PM call rotation.
• Assist in maintaining team credentials and identify needs for additional credentialing.
• Assign case coverage within the team as needed.
• Travel as required.

FLSA: Exempt