Clinical Team Lead

About the role

The Support and Connection Center provides 24/7 short-stay, engagement, stabilization, and treatment services for adults with mental health and/or substance use issues referred directly by NYPD.

Responsibilities

• Provides direct care to guests through conducting rapid assessments to identify the full range of service needs and safety planning
• Engages guests in wellness, discharge, and aftercare planning
• Facilitates linkages to community-based services and residential settings
• Collaborates with the full on-site team to ensure coordination of care, individual counseling, treatment planning through targeted case management, and discharge planning
• Promotes dignity-based care to reduce the negative effects of drug use for individuals at various stages of recovery
• Models best practice, person-centered, trauma-informed, recovery-oriented engagement skills for the team
• Counsels guests through individualized and group therapy sessions on issues such as wellness, self-management, and community integration skills
• Identifies and makes referrals for community-based treatment and support services
• Inputs guest information and updates into the facility’s case management software system, ensuring all data is accurate and entered in a timely fashion
• Promotes the professional development of supervisees through supervision, professional coaching, and training
• Anticipates the needs of the clinical team they lead and executes

Qualifications

• A minimum of four (4) years of experience working with homeless and criminal justice-involved individuals with either a diagnosis of mental illness or a substance use disorder, including experience in emergency or crisis services
• LMSW, LCSW, LMHC, LP or master’s level counselor with CASAC; All MSW, MHC, PC candidates must obtain NYS license within 6 months from date of hire
• Experience working directly with people from diverse racial, ethnic and socioeconomic backgrounds
• The ability to work well in a highly pressured environment, set and meets deadlines, and delegate as appropriate
• Strong communication and problem-solving skills, and ability to work effectively with multiple stakeholders to understand and incorporate diverse points of view, styles, and approaches
• An ability to lead, collaborate, and interface with guests as well as all levels of staff
• Proficiency in case management software, electronic health records, and Microsoft Office Suite
• A minimum of excellent oral, writing, and listening skills

Pay

$70,000 - $75,000 per year

Schedule

Full-time, 40 hours per week