Clinical Surgery Scheduler

Summary of Duties

• Greeting patients
• Answering phones and returning calls
• Scheduling surgeries
• Reserving surgeries at facilities
• Holding all PAT orders
• Scheduling diagnostic testing
• Handling insurance pre-certifications for surgeries and diagnostic testing

Essential Functions

• Ensure consents are signed electronically with the patient on the same day.
• Schedule surgeries and post-operative appointments with the patients.
• Communicate with patients regarding procedure dates, pre-op requirements, arrival times, and instructions.
• Enter surgery information into the EMR.
• Completion of the surgery PAT form and any additional information pertaining to the surgery.
• Schedule diagnostic tests.
• Handle insurance pre-certs/predeterminations as needed.
• Maintain schedule changes, cancellations, and add-on cases while maintaining efficiency and patient safety.
• Schedule Peer to Peer review calls at the request of the Pre-Cert department.
• Answer phone calls promptly and return calls in a timely manner.
• Manage EMR desktop hourly.
• Check faxes hourly and complete letters daily.
• Completion of all chart reports.

Competitive Pay & Benefits

• Med/Dental/Vision
• Paid Personal Time
• Paid Holidays
• 401K
• Paid STD/LTD/Life

Work Environmental

• Medical office environment
• Mondays-Fridays | 8:00 a.m. – 5:00 p.m.
• Occasional overtime may be required

Skills/Experience

• At least 1-2 years' experience with medical scheduling and surgical coordination in a medical office environment
• Excellent oral and written communication skills
• Strong understanding of medical terminology and surgical procedures
• Proficiency with EHR systems (NextGen, Athena, Epic or similar)
• Knowledge of Microsoft Office software
• Ability to establish and maintain effective working relationships with Physicians and all co-workers
• Adhere to all HIPAA privacy and security regulations and guidelines
• Comply with all OSHA standards and guidelines