Clinical Support Staff

Key Responsibilities

• Participate effectively in multidisciplinary treatment plan reviews, demonstrating preparation and understanding of patient needs, progress, barriers, and treatment strategies.
• Complete baseline clinical assessments, including biopsychosocial evaluations, in accordance with program standards and supervision requirements.
• Congduct therapeutic and psychoeducational groups as assigned.
• Assist therapists and case managers with patient care coordination, clinical tasks, and daily treatment support.
• Provide coverage for assigned patient caseloads in the absence of primary therapists, as directed and within scope of practice.
• Aid patients in identifying and managing external stressors that may impact treatment engagement and progress.
• Support therapists in family communication, coordination, and documentation related to patient care.
• Promote patient engagement, accountability, and continuity throughout the treatment process.
• Complete clinical documentation accurately and within required timeframes in the electronic medical record.
• Maintain clinical records in accordance with organizational policies, licensure requirements, and accrediting body standards.
• Demonstrate adherence to confidentiality regulations, ethical standards, and patient privacy requirements.
• Support discharge planning activities in collaboration with therapists and case managers to ensure continuity of care.

Qualifications

• Bachelor’s degree or higher in Social Work, Psychology, or another related Human Services field that qualifies the individual for clinical licensure eligibility.
• Licensure-eligible or actively pursuing licensure in a behavioral health discipline, where applicable is strongly preferred.
• Experience in behavioral health, mental health, and/or substance use disorder treatment settings, preferred.
• Adherence to the Healthcare Code of Ethics and professional standards of conduct.
• Knowledge of state and federal confidentiality regulations.
• Familiarity with Joint Commission standards and documentation expectations.
• Strong organizational, communication, and clinical support skills.
• Ability to work effectively as part of a multidisciplinary treatment team.