Clinical Support Staff

About the role

Banyan treatment centers is seeking a Clinical Support Staff to join our Clinical team and help drive exceptional care. In this role, you will guide patients through engaging group sessions, biopsychosocial assessments, and provide assistance to primary therapists ensuring the highest standards of patient care, regulatory compliance, and fostering the growth of a dynamic team. Your expertise will be instrumental in supporting life-changing outcomes for individuals overcoming addiction and mental health adversities.

Key Responsibilities

• Participate effectively in multidisciplinary treatment plan reviews, demonstrating adequate preparation and understanding of patient issues, progress, areas of resistance, positive and negative strategies, etc.
• Completes baseline clinical assessments, biopsychosocial.
• Conducts groups.
• Assist Therapist and Case Manager as needed. Complete clinical documentation in a timely manner.
• Responsible for covering client caseload in absence of Primary Therapists.
• Aids Therapist in familial communication and documentation.
• Aids client in managing outside stressors.
• Maintains clinical records according to program policies and those of licensing and accrediting agencies.
• Aids Therapist and Case Manger with discharge planning.

Required Qualifications

• Bachelor's Degree in Social Work or a related Human Services field.
• Adherence to the Healthcare Code of Ethics.
• Familiarity with Joint Commission Standards.
• Knowledge of State and Federal confidentiality regulations.

Preferred Qualifications

• Master's Degree in Social Work or a related Human Services field.
• Licensure eligible in Delaware.

Personal Characteristics

• Empathy & Compassion: Demonstrate a genuine understanding of patient feelings and respond in a supportive, non-judgmental manner.
• Strong Communication and Emotional Resilience: Communicate clearly with patients, families, and colleagues, and maintain emotional composure in challenging situations.
• Problem-Solving & Critical Thinking: Assess complex situations and develop effective solutions while maintaining accurate documentation.
• Flexibility & Cultural Sensitivity: Adapt therapeutic approaches to meet the unique needs of each patient, respecting cultural differences.
• Accountability & Integrity: Uphold ethical standards and maintain confidentiality in all aspects of care.

Benefits

• Comprehensive Benefits Include Medical, Vision, and Dental Insurance.
• Whole and Term Life Insurance.
• Short and Long-term Disability Insurance.
• 401(k) Benefit with Employer Match.
• Paid Time Off.
• 7 Paid Holidays, including a floating holiday to use at your discretion.
• Employee Assistance and Referral Programs.