Clinical Support Specialist

Position Highlights

• $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates
• Additional pay for your bilingual skills, paid on hours worked
• 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

What You’ll Do

• Maintains and updates reports and registries for the PCHH team.
• Responsible for all registry work to include outreach activities, scheduling and documentation.
• Reviews registry data and ensures proper compliance with established workflows and procedures.
• Completes audits for invasive procedures and in-house labs.
• Audits other PCHH data and initiatives.
• Tracks all audits, providing documentation of audits as requested.
• Identifies and collects process improvement ideas and communicates them to the appropriate staff.
• Works with patients and staff to ensure completion of Release of Information (ROI) forms.
• Sends subpoenas and court orders to the Health Information Management (HIM) department for processing.
• Sorts and distributes mail and faxes to the appropriate department or recipient.
• Provides Obstetrics (OB) support as needed to include running reports, maintaining the OB log, and providing consent forms and records to the hospital.
• Provides chart review support to Physician Assistants (PA) and Nurse Practitioners (NP) as needed. This includes forwarding the chart reviews to physicians and maintaining a chart review log.
• Performs other duties as assigned.

Qualifications

• High school diploma or General Education Diploma (GED)
• Associates Degree or Certificate from an accredited technical school preferred
• One year's experience working in an office setting, preferably a medical or dental office
• Two years' experience working in a medical or dental office preferred
• Bilingual (English/Spanish) required at level 9 on the language proficiency scale to receive bilingual differential pay
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
• Ability to effectively interact with patients, providers and staff in a professional manner
• Basic proficiency with a variety of computer programs including Electronic Medical Records, Word and Excel
• Basic knowledge of medical terminology desired