Clinical Support Coordinator - BioPlus Specialty Pharmacy

About the role

The Clinical Support Coordinator - BioPlus Specialty Pharmacy is responsible for participating in program management activities, supporting, and facilitating the distribution of reports and communication documents, and assisting with process improvement initiatives designed to improve customer service.

Responsibilities

• Ensures timely, compliant, and accurate completion of program deliverables.
• Prepares and maintains reports for review by departmental management related to assigned program activities.
• Collaborates with departments and completes day-to-day activities related to program assignment, including data entry and correction of errors.
• Completes the coordination, authorization, fulfillment, monitoring, and tracking of health care services.
• PARTNERS WITH FUNCTIONAL AREA EXPERTS AND/OR PROGRAM MANAGERS TO DEVELOP CONCISE, COMPLETE, ACCURATE, AND CLEAR SPECIFICATIONS OF PROGRAM DELIVERABLES.

Requirements

• Requires a HS diploma or equivalent and minimum of 3 years experience in a general office/administrative environment; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities And Experiences

• Managed healthcare experience.
• Experience working in a high call volume environment.

Benefits

BioPlus Specialty Pharmacy is a proud member of the Elevance Health family of companies. BioPlus offers consumers and providers an unparalleled level of service that's easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer’s treatment journey.

Schedule

Monday-Friday, 8:30am-5:00pm

Locations

• LA-HARVEY, 2731 MANHATTAN BLVD, STE A18-A24 & B4-B17FL
• LAKE MARY, 3200 LAKE EMMA RD, STE 1000

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success – for our consumers, our associates, our communities and our business.

Elevance Health

• Hybrid Workforce Strategy: Associates are required to work at an Elevance Health location at least once per week, and potentially several times per week.
• COVID-19 Vaccination Requirement: All new candidates in certain patient/member-facing roles must become vaccinated against COVID-19 and Influenza.
• Equal Employment Opportunity Employer: Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.
• Screening Under Florida Law: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
• Education and Awareness Resources: Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.