Clinical Support Associate - NICU

About the Organization

Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota serves kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics, and seven rehabilitation sites. As The Kids Experts™ in the region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital.

Children’s Minnesota is proud to be recognized by Modern Healthcare as one of 2023’s Top Diversity Leaders, honoring organizations influencing public policy, care delivery, and promoting diversity, equity, and inclusion.

Department Overview

Our neonatal program is the largest in the Midwest, providing the full scope of care for infants needing intensive care. At the neonatal intensive care unit (NICU) at Children’s Minnesota St. Paul Campus, an interdisciplinary team of over 500 professionals cares for babies born prematurely, those with birth defects, genetic disorders, medical disorders, and infants requiring surgery. The unit handles complex care, including hemodynamic monitoring, critical medication management, and management of organ failure.

The Children’s St. Paul NICU is a 62-bed unit providing level 2 and level 3 neonatal care, ensuring continuity of care from admission to discharge. The team balances technical expertise with a family-centered approach, emphasizing teamwork, open communication, learning, and professional growth.

About the Role

Provides safe patient care as delegated by licensed nursing staff and maintains equipment and supplies per unit standards.

Requirements

• Completed a nursing assistant course or equivalent experience, or completed a nursing or health care-related clinical practicum course.
• Current Basic Life Support (BLS) certification required.
• High school diploma or equivalent preferred.
• One year of previous Nursing Assistant experience or equivalent experience preferred.

Skills and Abilities

• Proficient communication, critical thinking, and prioritization skills.
• Strong organizational skills.
• Excellent customer service skills.
• Ability to read, write, and speak effectively in English to perform job functions.
• Basic computer operation skills.

Physical Demands

Refer to the Physical Demands document for details.

Pay

The posted salary represents a market-competitive range based on benchmark data for similar roles in the local or national market. Annual salaries are based on full-time employment (40 hours per week) and prorated for part-time positions. Individual pay rates consider factors including market indicators, skills, education, training, credentials, experience, internal equity, and organizational needs.

Benefits

In addition to salary, this position may be eligible for medical, dental, vision, retirement, and other fringe benefits. Positions requiring night, weekend, or on-call work may qualify for shift differentials or premium pay.

All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification.