Clinical Supervisor, School-Based Lead

About the role

Community Counseling Solutions (CCS) is driven to provide dynamic, progressive, and diverse supports to improve the well-being of our communities. For over 40 years, we have provided quality behavioral health services for children and families in Eastern Oregon. We offer competitive compensation and benefits, but the truth is, the best rewards are the intangible ones—the accomplishment of helping to change someone’s life for the better!

Responsibilities

• Provide clinical supervision and oversight on a daily and regular basis to assigned clinicians.
• Ensure that care is of the highest clinical standards and consistent with CCS philosophy and policy.
• Ensure that assigned clinicians are apprised of current evidence-based practices (EBP’s), implements EBP’s, and ensures that the agency is meeting or exceeding standards of good clinical outcomes.
• Ensure that all paperwork by the school-based staff is completed in a professional and timely manner, and provide supervision when this goal is not being met.
• Ensure that the quality of clinical work is superior and completed in a professional manner, and provide supervision when this goal is not being met.
• Provide after-hours emergency services on a 24-hour, rotating basis to adults and children. This includes telephone consultation and crisis intervention in the community.
• May also participate in the backup on-call supervisory rotation on a 24-hour rotating basis.
• Provide utilization management for adults and children needing to access higher levels of care.
• Schedule and participate in meetings with other agencies to ensure continuity of service delivery and ensure that CCS is highly regarded by other community partners.
• Maintain a caseload. Provide quality individual, group, and family counseling services. Ensure that all paperwork is professional and timely.
• Follow the grievance process for customer complaints and work diligently to resolve complaints.
• Ensure that the agency is meeting or exceeding all of the requirements for the relevant OARs, as well as the clinical contractual requirements as required by Greater Oregon Behavioral Health (GOBHI), the schools, and all other contractual obligations.
• Ensure that clients are scheduled in a timely manner.
• Responsible for ensuring clinical staff coverage by overseeing vacations, sick leave, training, etc.
• Work with contracted prescribers to put together schedules and ensure that the service delivery is well coordinated for prescribers and the customers they see.
• Consult with prescribers to coordinate medical treatment.
• Work with Quality Assurance Coordinator to ensure that clinicians are meeting quality assurance standards.
• When requested, participate in internal administrative meetings.
• Hold regular clinical staff meetings.
• Communicate with members of the public to coordinate work programs, inform the public about our services, and speak with groups about our services and/or specific areas of mental health, alcohol/drug programs, and school programs.
• Assist Office Manager in ensuring that there is a good working relationship between clerical and clinical staff and lines of communication are kept open.
• Administer forms for urinalysis testing (UA’s), provide accurate information on the UA’s to clients, in some cases observes the UA, and record all pertinent information.
• Transport customers as needed.
• May be asked to participate in backup on-call rotation for crisis services.

Requirements

• Education and/or Experience: Master's degree from an accredited university in psychology, sociology, or other human services-related field and have five years of experience in the delivery of clinical services. Clinical Supervisor II requires a License in Oregon as a Licensed Professional Counselor, Licensed Clinical Social Worker, or Licensed Psychologist.
• Certifications: Certified Mental Health Investigator, or ability to obtain certification. Certified Protective Services Investigator, or ability to obtain certification. If this position is not a Licensed Professional Counselor, Licensed Clinical Social Worker, or a Ph. D., the position needs to obtain their Certified Alcohol and Drug Counselor certification.
• Other Skills and Abilities: Knowledge of the diagnosis and treatment of mental illness and addictions and principles of counseling. The ability to use independent judgment including finely developed decision-making, planning, analytical, and organizational skills. Ability to prepare and maintain detailed and accurate records. Ability to communicate and coordinate well with a diverse population including staff members, professional consultants, agencies, customers, and members of the general public. Ability to understand, interpret, and apply laws, regulations, and administrative rules related to mental health and chemical dependency. Ability to learn and implement CCS procedures, regulations, and requirements with respect to procurement, budget, safety, operations, and organization. Must be a self-starter and demonstrate the ability to supervise and assign work to subordinates; ability to work effectively with other employees and the general public. Good organizational and time management skills are essential. Must be able to work with minimal supervision. The position requires the handling of highly confidential information. Must adhere to rules and laws pertaining to client confidentiality. Must be able to communicate effectively in both written and oral formats. Must have the ability to present and exchange information internally across teams and co-workers, and externally with customers and the public. Information communicated ranges from routine/basic to complex and confidential information. Must have excellent typing skills, have knowledge of basic office software programs and ability to effectively use such software.
• Criminal Background Checks: Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380. In addition to a pre-employment background check, each employee, volunteer, and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer, or contractor is excluded or sanctioned it will be the cause for immediate termination of employment, volunteering, or the termination of the contract.
• Personal Auto Insurance: Must hold a valid driver’s license as well as personal auto insurance for privately owned Vehicles utilized for CCS business such as client service purposes, travel between business offices and the community, to attend required meetings and training. Must show proof of $300,000 or more liability coverage for bodily injury and property damage, and maintain said level of coverage for the duration of employment at CCS. The employee’s insurance is primary with CCS insurance being secondary. CCS reserves the right to deny any employee the use of a vehicle owned by CCS. Physical Demands: While performing the essential duties of this job, the employee is regularly required to use office automation including computer and phone systems that require fine manipulation, grasping, typing, and reaching. The employee is also regularly required to sit; talk and hear; use hands and fingers and handle or feel. The employee is occasionally required to stand; walk; reach with hands and arms; stoop; kneel and/or squat when adjusting equipment or retrieving supplies. The employee may occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, distance vision, and the ability to adjust focus. The employee should possess a valid driver’s license for vehicle travel when working on behalf of the agency. When serving in the on-call rotation, employee may be required to perform on less than optimal amounts of sleep.