Clinical Specialist - Stamford, CT

About the role

Deliver product training and clinical education to surgeons, staff, and new users
Support live procedures to ensure optimal OR workflow, setup, and troubleshooting across assigned accounts
Provide in-service and field support, including installations and software updates
Execute procedural scheduling and efficiency improvements to maximize case coverage
Partner with Sales to identify opportunities for utilization growth and account retention
Collaborate with team members to drive program efficiency and ensure regulatory compliance
Support marketing and training events, including physical setup and presentations
Gather and relay customer insights to Marketing and R&D to inform product and program enhancements
Maintain accurate case log files, expenses, and administrative documentation in Salesforce
Upload cases logs as required to central repository for all cases supported
Track and document surgeon progression through the surgeon pathway, ensuring completion of required onboarding and competency milestones.

Responsibilities

• Deliver product training and clinical education to surgeons, staff, and new users
• Support live procedures to ensure optimal OR workflow, setup, and troubleshooting across assigned accounts
• Provide in-service and field support, including installations and software updates
• Execute procedural scheduling and efficiency improvements to maximize case coverage
• Partner with Sales to identify opportunities for utilization growth and account retention
• Collaborate with team members to drive program efficiency and ensure regulatory compliance
• Support marketing and training events, including physical setup and presentations
• Gather and relay customer insights to Marketing and R&D to inform product and program enhancements
• Maintain accurate case log files, expenses, and administrative documentation in Salesforce
• Upload cases logs as required to central repository for all cases supported
• Track and document surgeon progression through the surgeon pathway, ensuring completion of required onboarding and competency milestones.

Requirements

Must have a Bachelor’s degree or equivalent experience with 2-4 years of clinical experience preferred.

Qualifications

• Strong communicator and engaging educator with excellent presentation skills
• Collaborative team player with a commercially aligned, customer-focused mindset
• Ability to influence surgeon adoption and drive procedural growth
• Hands-on, adaptable, and willing to execute tactically in the field
• Analytical thinker with strong attention to detail and problem-solving skills

Skills

Not specified

Benefits

Not specified

Pay

$108,000 to $108,000

Schedule

75% travel as necessary