Clinical Specialist, Pain Interventions - Rapid City, IA / Billings, MT

Responsibilities

• Represents Medtronic as device specialist during surgical procedures by ensuring all necessary equipment and products required are available, providing technical support and device selection, and performing programming and testing of all device systems.
• Manages patients through all phases of the clinical process as well as educate them on the features and benefits of Medtronic products.
• Provides clinical support in surgeries, re-programmings, trouble-shooting and follow-ups in hospitals and clinics.
• Edicates and trains physicians, hospital personnel and office staff on products and therapies.
• Responds promptly and professionally to device-related inquiries by customers and patients.
• Works flexibly with schedule while working and/or attending clinical events, possibly outside of normal business hours to include weekends and after hours and at the discretion of Clinical Specialist Manager.
• Adheres to company policies and complies with required event reporting and documentation, utilizing Medtronic technology tools.
• Manages inventory provided for case coverage, including: timely transactions when product is used, sold or transferred, maintaining a required level of cycle count accuracy, executing product retrievals as instructed, turning over inventory in a reasonable time frame, not implanting expired product or product that is on hold.
• Contributes to the achievement of quarterly goals associated with specific initiatives at the district, regional and/or national level by partnering with colleagues and communicating effectively and regularly with Leadership.
• Regularly visits accounts to establish/maintain relationships with office staff and Health care providers.
• Places orders with customer service for pending purchase orders and product replacement.
• Ensures personal understanding of all quality policies/system items that are personally applicable.
• Aids Management and Sales Training department in education/training of new employees within the district.
• Effectively utilizes Excel, a mobile phone, an IPAD, a laptop, and/or a Samsung tablet regularly.
• Manages business expenses and budget effectively and in given timeframe.
• Travels to cover district cases as needed in the district, and occasionally to other districts at the discretion of District Sales Manager.

  Qualifications

  • A High School Diploma or GED with a minimum of 6 years of clinical or medical sales experience;
  • An Associate's degree with a minimum of 4 years of clinical or medical sales experience;
  • A Bachelor’s degree with a minimum of 2 years of clinical or medical sales experience.

  Physical Job Requirements

  • While performing the duties of this job, the employee is regularly required to be independently mobile.
  • The employee is also required to interact with a computer, and communicate with peers and co-workers.