Clinical Specialist, Pain Interventions - Charleston, SC

About the role

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

Responsibilities

• Represents Medtronic as device specialist during surgical procedures by ensuring all necessary equipment and products required are available, providing technical support and device selection, and performing programming and testing of all device systems
• Manages patients through all phases of the clinical process as well as educate them on the features and benefits of Medtronic products
• Provides clinical support in surgeries, re-programmings, trouble-shooting and follow ups in hospitals and clinics
• Educates and trains physicians, hospital personnel and office staff on products and therapies
• Responds promptly and professionally to device-related inquiries by customers and patients
• Works flexibly with schedule while working and/or attending clinical events, possibly outside of normal business hours to include weekends and after hours and at the discretion of Clinical Specialist Manager
• Adheres to company policies and complies with required event reporting and documentation, utilizing Medtronic technology tools
• Manages inventory provided for case coverage, including: timely transactions when product is used, sold or transferred, maintaining a required level of cycle count accuracy, executing product retrievals as instructed, turning over inventory in a reasonable time frame, not implanting expired product or product that is on hold
• Contributes to the achievement of quarterly goals associated with specific initiatives at the district, regional and/or national level by partnering with colleagues and communicating effectively and regularly with Leadership
• Maintains a working knowledge of competitive products
• Visits accounts to establish/maintain relationships with office staff and Health care providers
• Places orders with customer service for pending purchase orders and product replacement
• Ensures personal understanding of all quality policies/system items that are personally applicable
• Affords mentoring to Associate Clinical Specialists
• Completes all new hire therapy trainings as directed by medical education
• Completes all corporate compliance training prior to date due
• Utilizes Excel, a mobile phone, an IPAD, a laptop, and/or a Samsung tablet regularly
• Manages business expenses and budget effectively and in given timeframe

Qualifications

• Minimum Requirements: A High School Diploma or GED with a minimum of 6 years of clinical or medical sales experience; or An Associate's degree with a minimum of 4 years of clinical or medical sales experience; or A Bachelor’s degree with a minimum of 2 years of clinical or medical sales experience.
• Nice to Have: Bachelor's degree in a health care related field, Master’s degree, Registered nurse or HCP with experience in a sterile environment, Clinical experience with implantable neurological products and patient care, Experience in servicing medical personnel on product use, Experience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: neurology, neurosurgery, orthopedic, operating room, pain management, or home health care, Understands basic reimbursement and healthcare environment, Excellent organizational skills and ability to work under pressure