Clinical Specialist, Pain Interventions - Augusta, GA

Responsibilities

• Represents Medtronic as device specialist during surgical procedures by ensuring all necessary equipment and products required are available, providing technical support and device selection, and performing programming and testing of all device systems.
• Manages patients through all phases of the clinical process as well as educate them on the features and benefits of Medtronic products.
• Provides clinical support in surgeries, re-programmings, trouble-shooting and follow-ups in hospitals and clinics.
• Educates and trains physicians, hospital personnel and office staff on products and therapies.
• Responds promptly and professionally to device-related inquiries by customers and patients.
• Works flexibly with schedule while working and/or attending clinical events, possibly outside of normal business hours to include weekends and after hours.
• Manages inventory provided for case coverage, including: timely transactions when product is used, sold or transferred, maintaining a required level of cycle count accuracy, executing product retrievals as instructed, turning over inventory in a reasonable time frame, not implanting expired product or product that is on hold.
• Contributes to the achievement of quarterly goals associated with specific initiatives at the district, regional and/or national level by partnering with colleagues and communicating effectively and regularly with Leadership.
• Maintains a working knowledge of competitive products.
• Regularly visits accounts to establish/maintain relationships with office staff and Health care providers.
• Placess orders with customer service for pending purchase orders and product replacement.
• Ensures personal understanding of all quality policies/system items that are personally applicable.
• Affords mentoring Associate Clinical Specialists.
• Completes all new hire therapy trainings as directed by medical education.
• Completes all corporate compliance training prior to date due.

Qualifications

• A High School Diploma or GED with a minimum of 6 years of clinical or medical sales experience; or An Associate's degree with a minimum of 4 years of clinical or medical sales experience; or A Bachelor’s degree with a minimum of 2 years of clinical or medical sales experience.