Clinical Specialist - New Brunswick, NJ

About the role

The Clinical Specialist plays a critical role in delivering product training, clinical education, and in-procedure support for PROCEPT Robotic Systems. Key responsibilities include:

• Ensuring optimal OR workflow and troubleshooting during live cases
• Providing in-service education
• Supporting installations and software updates
• Helping drive procedural efficiency across assigned accounts
• Pricing and account retention
• Partnering with Sales to identify opportunities for utilization growth and account retention
• Guiding surgeons through onboarding and competency milestones
• Supporting procedural scheduling to maximize coverage
• Maintaining accurate case logs and documentation
• Communicating field insights to Sales, Marketing, and R&D to inform product enhancements, surgeon experience, and program improvements

Responsibilities

In addition to the above, the Clinical Specialist will:

• Work to build surgeon and staff confidence, competency, and expertise with all PROCEPT BioRobotics technologies
• Exercise independent judgment in planning, organizing, and performing their work
• Partners with internal teams to support system updates, regulatory compliance, and field-based program needs
• Frequent travel is required to ensure comprehensive support across the region

Qualifications

• Bachelor’s degree or equivalent experience
• 2-4 years clinical experience preferred
• Strong interest in medical devices and robotics
• Must achieve clinical proficiency within 60 days post-graduation of our internal sales training program, Aqua Academy
• Strong communicator and engaging educator with excellent presentation skills
• Collaborative team player with a commercially aligned, customer-focused mindset
• Ability to influence surgeon adoption and drive procedural growth
• Hands-on, adaptable, and willing to execute tactically in the field
• Analytical thinker with strong attention to detail and problem-solving skills