Clinical Solution Specialist - Patient Monitoring (Field: New Brunswick/Newark, NJ)

About the role

Serving as a clinical resource to Philips HPM customers, working closely with the field service, sales, and project management organizations throughout a multiphase implementation and go-live process – establishing and maintaining strong working relationships with key internal partners and customers to enable a successful implementation team.

Responsibilities

• Serve as a clinical resource to Philips HPM customers, working closely with the field service, sales, and project management organizations throughout a multiphase implementation and go-live process.
• Establish and maintain strong working relationships with key internal partners and customers to enable a successful implementation team.
• Facilitate solutions design, optimization, configuration, and delivery of Philips HPM products to ensure a quality customer experience.
• Understand customer goals and develop plans to support clinical solutions implementation and usage – delivering clinical services to customers that are consultative, advanced, and focused on workflows and optimization.
• Manage the clinical aspects of an implementation to include assessing workflows, evaluating education needs, creating education plans, determining custom configurations requirements, planning and delivering equipment and application education, supporting first customer use, encouraging ongoing adoption of change, and optimizing use of complex monitoring solutions.
• Understand the clinical implications of technical implementations (including networks and clinical informatics systems); apply product and clinical knowledge to troubleshoot and solve problems.

Requirements

• Average driving time is 1-4 hours daily. Occasional overnight stays and travel by air/train/bus may be required. Further support across the zone is required, and occasional national travel may be required.

Qualifications

• 4+ years of experience as a Registered Nurse in a hospital environment.
• Prior clinical training and adult education delivery experience is highly preferred.
• Knowledge of Philips IntelliVue monitoring equipment and applications preferred.
• Bachelor of Science in Nursing degree or equivalent licensure to practice nursing (Registered Nurse).
• Certified Technical Trainer Plus (CTT+) and/or Virtual Certified Technical Trainer Plus (VCTT+) is preferred.

Skills

• Experience in an Intensive Care Unit (ICU), Critical Care Unit (CCU), Emergency Room (ER), Operating Room (OR), Neonatal Intensive Care Unit (NICU), and/or Pediatric Intensive Care Unit (PICU) settings.
• Excellent verbal and written communication and presentation skills.

Benefits

The actual base pay offered may vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation such as an annual incentive plan, sales commission, or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement, and much more.

Pay

The annual pay range for this position in NJ is $101,000 to $160,000.

Schedule

This is a field role. Approximately 90% travel across the district is required.