Clinical Specialist, MCS - East Bay, CA

Key Responsibilities

• Key point of contact for clinical issues for assigned territory customers.
• Training and educating customers on Abbott products per the approved educational materials and IFU's.
• Heartline and Travel Call responsibility.
• Attending implants to provide clinical support according to approved educational materials.
• Strategic planning and execution to improve clinical outcomes and business objectives within territory.
• Effective and timely management of territory clinical issues, and process related issues, including : monthly reports, Concur expense reporting, SFA input, and PEC reporting.
• Effective communication and collaboration with territory team, clinical team, training and education, marketing, technical support and management teams.
• Communicate regularly with Clinical Manager.
• Awareness of and adherence to Advamed guidelines.
• Active continuing education to stay current on the clinical issues impacting MCS.
• Evaluates clinical and educational needs of customers.
• Designs, develops and implements quality educational programs.
• Actively participates in the communication of concepts and ideas designed to benefit customer support and educational efforts.
• Tracks industry trends to alert marketing to new product direction.
• Provides input into the strategic and tactical planning process.
• Responsible for providing technical and clinical support to customers and sales team.
• Captions and assists with the training of all centers in an assigned geographical region.
• Maintains contact with customers in order to assess clinical and educational needs.
• Evaluates customer needs and recommends appropriate product modifications.
• Creates, maintains, and updates educational materials.
• Assists in the promotion of Abbott's product to prospective clients in cooperation with the sales team.
• Evaluates product viability and planned product improvements and modifications.
• Completes clinical reports as requested by management, and completes all additional documentation requested by management in a timely basis.
• Protects and acts responsibly toward all company equipment and confidential information.
• Provides support at Tradeshows as requested by management.

Qualifications

• Undergraduate Degree in Nursing or some other medical discipline.
• Graduate Degree desirable.
• 3-5 years heart failure experience or equivalent preferred.
• Background in Nursing, Circulatory Support or Cardiology.
• Nursing (ICU or CCU), clinical publications, and group presentations desirable.
• Computer literacy.
• Highly motivated, have excellent written and verbal communications skills, great desire to help others, composed under stress and well organized.
• MCS (mechanical circulatory support) experience highly desirable.

Pay

The base pay for this position is $61,300.00 – $122,700.00. In specific locations, the pay range may vary from the range posted.