Clinical Specialist, CRM- NYC
Medtronic · New York, NY · 1 mo ago
On-siteHealthcare$72k–$80k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes intro about Medtronic, mission, etc. That could be "About the role" or maybe "About the company". The instructions: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should include sections only when posting has real, specific content. We have:
- Intro: "We anticipate the application window for this opening will close on - 30 Sep 2026 Careers that change lives start here. Medtronic is a global leader..." This is generic but could be "About the role" or "About Medtronic". It's substantive.
- "A Day in the Life" description: could be part of About the role.
- "Provide technical, educational, operational and sales support..." etc. That's responsibilities.
- "PRIMARY RESPONSIBILITIES:" list.
- "Required Qualifications:" list.
- "Preferred Qualifications:" list.
- "Physical Job Requirements" maybe part of Responsibilities or Requirements? Could be a separate section "Physical Requirements" but not in list of allowed headings. The allowed headings list includes: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can map:
- About the role: intro + day in the life.
- Responsibilities: the bullet list under PRIMARY RESPONSIBILITIES plus maybe the earlier sentence about providing support.
- Requirements: maybe combine Required Qualifications and Preferred Qualifications? But we have separate headings: Qualifications (maybe required) and Skills (preferred?). However we have "Required Qualifications:" and "Preferred Qualifications:" Could treat Required Qualifications as "Qualifications" and Preferred Qualifications as "Skills". Or we could have both under Qualifications and Skills.
Better: Use "Qualifications" for required qualifications, "Skills" for preferred qualifications.
- Benefits: we have Benefits & Compensation section with salary range and benefits list. So we can have Benefits section (including salary? Pay separate). Pay: we have salary range. So we can have Pay section with salary range. Benefits section with list of benefits.
- Schedule: not mentioned explicitly; there is travel requirement, weekend/holiday coverage, but not a schedule like full-time/part-time. Could omit Schedule.
We must not include headings with filler text. Ensure we don't include empty sections.
We must not repeat job title as heading. No Job ID.
We must remove boilerplate: cookie/navigation/legal/EEO etc. Remove duplicated lines. Also remove the repeated line about For Baccalaureate degrees earned outside of the United States (appears twice). Keep only once.
We must preserve all substantive information.
Let's extract content.
Intro paragraph:
"We anticipate the application window for this opening will close on - 30 Sep 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact."
We can keep that as About the role.
"A Day in the Life The Cardiac Rhythm Management (CRM) portfolio delivers therapies designed to restore, support, and protect every heartbeat through advanced pacing, defibrillation, and remote monitoring solutions. CRM's unique ability to pair proven life-saving therapies with intelligent technology gives clinicians and patients greater confidence. Clinical impact and innovation come together to improve lives through meaningful patient outcomes."
Add to About the role maybe after intro.
Then responsibilities sentence: "Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives. CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes, and systems by being accountable, having a voice and acting promptly. This role supports the NYC territory and requires candidates to reside within the assigned area and travel regularly to customer accounts. Clinical Specialists must be available to support urgent customer needs and participate in weekend, holiday, and occasional after-hours coverage as business needs require. A valid driver's license, active auto insurance, and a driving record that meets company standards are required."
Then PRIMARY RESPONSIBILITIES list:
- Provide technical support for CRM devices and therapies by performing system checks/interrogations, supporting implants, troubleshooting issues, and applying knowledge gained through comprehensive CRM field training.
- Coordinate operational support by ensuring accurate patient documentation, managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics to meet customer and business needs.
- Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions, while supporting the onboarding and development of new Clinical Specialists and Sales Representatives.
- Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions.
- Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives.
- Maintain technical expertise by staying current on new CRM products, therapies, solutions, and patient management offerings to effectively support customers and clinical outcomes.
- Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings, with frequent independent driving – approximate 80% of the time
- Perform physical job requirements, including frequent two-handed lifting of up to 40 lbs., sitting, standing, and walking for 8+ hours per day, and regularly bending, stooping, squatting, and maintaining balance.
- Work effectively in clinical environments with exposure to eye protection, infectious disease, and radiation, while wearing 7-9 lbs. of lead for extended periods, utilizing computers and mobile devices, and maintaining the vision capabilities necessary to support patient care and field-based responsibilities.
- Performs other duties as assigned
Then Required Qualifications:
- High School Diploma PLUS a minimum 6 years OR Associate’s Degree PLUS a minimum 4 years OR Bachelor’s Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computing
Preferred Qualifications:
- Bachelor's degree in nursing, life sciences, or biomedical engineering
- 2+ years in Cath lab, EP Lab, hospital/clinic with cardiology knowledge
- Thorough working knowledge of medical terminology and the medical device industry
- Expertise with Microsoft tools & other applications (i.e., SalesForce.com)
- Ability to meet vendor credentialing requirements
- Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
- For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A) is required.
(Only once.)
Physical Job Requirements: Already covered in responsibilities bullet points about physical demands. Could be omitted as separate.
U.S. Work Authorization & Sponsorship: Might be considered part of Requirements? Could include under Requirements maybe as a note. But it's substantive. Could include under Requirements as a paragraph.
Recruitment Fraud Alert: boilerplate to remove.
Benefits & Compensation: includes salary range and benefits list.
We need to separate Pay and Benefits.
Pay: Salary ranges for U.S (excl. PR) locations (USD): $72,000.00-$80,000.00 plus description.
Benefits: list of benefits.
Let's extract benefits list:
"The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico."
We'll keep that.
Now construct HTML.
We'll have:
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should include sections only when posting has real, specific content. We have:
- Intro: "We anticipate the application window for this opening will close on - 30 Sep 2026 Careers that change lives start here. Medtronic is a global leader..." This is generic but could be "About the role" or "About Medtronic". It's substantive.
- "A Day in the Life" description: could be part of About the role.
- "Provide technical, educational, operational and sales support..." etc. That's responsibilities.
- "PRIMARY RESPONSIBILITIES:" list.
- "Required Qualifications:" list.
- "Preferred Qualifications:" list.
- "Physical Job Requirements" maybe part of Responsibilities or Requirements? Could be a separate section "Physical Requirements" but not in list of allowed headings. The allowed headings list includes: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can map:
- About the role: intro + day in the life.
- Responsibilities: the bullet list under PRIMARY RESPONSIBILITIES plus maybe the earlier sentence about providing support.
- Requirements: maybe combine Required Qualifications and Preferred Qualifications? But we have separate headings: Qualifications (maybe required) and Skills (preferred?). However we have "Required Qualifications:" and "Preferred Qualifications:" Could treat Required Qualifications as "Qualifications" and Preferred Qualifications as "Skills". Or we could have both under Qualifications and Skills.
Better: Use "Qualifications" for required qualifications, "Skills" for preferred qualifications.
- Benefits: we have Benefits & Compensation section with salary range and benefits list. So we can have Benefits section (including salary? Pay separate). Pay: we have salary range. So we can have Pay section with salary range. Benefits section with list of benefits.
- Schedule: not mentioned explicitly; there is travel requirement, weekend/holiday coverage, but not a schedule like full-time/part-time. Could omit Schedule.
We must not include headings with filler text. Ensure we don't include empty sections.
We must not repeat job title as heading. No Job ID.
We must remove boilerplate: cookie/navigation/legal/EEO etc. Remove duplicated lines. Also remove the repeated line about For Baccalaureate degrees earned outside of the United States (appears twice). Keep only once.
We must preserve all substantive information.
Let's extract content.
Intro paragraph:
"We anticipate the application window for this opening will close on - 30 Sep 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact."
We can keep that as About the role.
"A Day in the Life The Cardiac Rhythm Management (CRM) portfolio delivers therapies designed to restore, support, and protect every heartbeat through advanced pacing, defibrillation, and remote monitoring solutions. CRM's unique ability to pair proven life-saving therapies with intelligent technology gives clinicians and patients greater confidence. Clinical impact and innovation come together to improve lives through meaningful patient outcomes."
Add to About the role maybe after intro.
Then responsibilities sentence: "Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives. CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes, and systems by being accountable, having a voice and acting promptly. This role supports the NYC territory and requires candidates to reside within the assigned area and travel regularly to customer accounts. Clinical Specialists must be available to support urgent customer needs and participate in weekend, holiday, and occasional after-hours coverage as business needs require. A valid driver's license, active auto insurance, and a driving record that meets company standards are required."
Then PRIMARY RESPONSIBILITIES list:
- Provide technical support for CRM devices and therapies by performing system checks/interrogations, supporting implants, troubleshooting issues, and applying knowledge gained through comprehensive CRM field training.
- Coordinate operational support by ensuring accurate patient documentation, managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics to meet customer and business needs.
- Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions, while supporting the onboarding and development of new Clinical Specialists and Sales Representatives.
- Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions.
- Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives.
- Maintain technical expertise by staying current on new CRM products, therapies, solutions, and patient management offerings to effectively support customers and clinical outcomes.
- Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings, with frequent independent driving – approximate 80% of the time
- Perform physical job requirements, including frequent two-handed lifting of up to 40 lbs., sitting, standing, and walking for 8+ hours per day, and regularly bending, stooping, squatting, and maintaining balance.
- Work effectively in clinical environments with exposure to eye protection, infectious disease, and radiation, while wearing 7-9 lbs. of lead for extended periods, utilizing computers and mobile devices, and maintaining the vision capabilities necessary to support patient care and field-based responsibilities.
- Performs other duties as assigned
Then Required Qualifications:
- High School Diploma PLUS a minimum 6 years OR Associate’s Degree PLUS a minimum 4 years OR Bachelor’s Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computing
Preferred Qualifications:
- Bachelor's degree in nursing, life sciences, or biomedical engineering
- 2+ years in Cath lab, EP Lab, hospital/clinic with cardiology knowledge
- Thorough working knowledge of medical terminology and the medical device industry
- Expertise with Microsoft tools & other applications (i.e., SalesForce.com)
- Ability to meet vendor credentialing requirements
- Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
- For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A) is required.
(Only once.)
Physical Job Requirements: Already covered in responsibilities bullet points about physical demands. Could be omitted as separate.
U.S. Work Authorization & Sponsorship: Might be considered part of Requirements? Could include under Requirements maybe as a note. But it's substantive. Could include under Requirements as a paragraph.
Recruitment Fraud Alert: boilerplate to remove.
Benefits & Compensation: includes salary range and benefits list.
We need to separate Pay and Benefits.
Pay: Salary ranges for U.S (excl. PR) locations (USD): $72,000.00-$80,000.00 plus description.
Benefits: list of benefits.
Let's extract benefits list:
"The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico."
We'll keep that.
Now construct HTML.
We'll have:
About the role
... intro + day in the life ...
Responsibilities
Provide technical, educational, operational and sales support ... (the paragraph before PRIMARY RESPONSIBILITIES)
- ... each bullet ...
Qualifications
Required Qualifications: ... (the bullet? Actually it's a single sentence with OR options). We'll put as
High School Diploma PLUS a minimum 6 years OR Associate’s Degree PLUS a minimum 4 years OR Bachelor’s Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computing.
Skills
- Bachelor's degree in nursing, life sciences, or biomedical engineering
- 2+ years in Cath lab, EP Lab, hospital/clinic with cardiology knowledge
- Thorough working knowledge of medical terminology and the medical device industry
- Expertise with Microsoft tools & other applications (i.e., SalesForce.com)
- Ability to meet vendor credentialing requirements
- Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
- For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A) is required.
under Qualifications.
Pay
Salary ranges for U.S. (excl. PR) locations (USD): $72,000.00‑$80,000.00. The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
Benefits
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid